{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10558974,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2013","dateComplaintFiled":"01/08/2014","vin":"JM1BL1S64A1","components":"EXTERIOR LIGHTING","summary":"BOTH HEADLIGHTS SHORTED OUT AT THE SAME TIME. ONE MINUTE THEY WORKED AND THE NEXT THE DID NOT.  HAD  TO  WAIT TO MOVE CAR AND TAKE TO DEALERSHIP TILL DAY LIGHT SINCE THIS HAPPENED IN THE DARK.  LUCKILY WE HAD STOPPED SO THEY DID NOT FAIL WHILE DRIVING. FOUND OUT UPON INSPECTION THIS IS A PROBLEM DUE TO THE MOISTURE THE HEADLAMP CASE ALLOWS INSIDE.  WE HAD COMPLAINED ABOUT THIS MOISTURE PREVIOUSLY BACK IN 2011 AND 2012. WE HAD BEEN INFORMED IT WAS A DEFECT JUST AS WE HAD BEEN TOLD WITH OUR 2004 MAZDA 3.  INTERESTING ENOUGH WE FIND OUT THAT IN THE 11 TIMES OUR VEHICLE WAS SERVICED AT GALPIN MAZDA IN 2012 THERE HAD BEEN A SERVICE BULLETINS ON THIS EXACT ISSUE AND RECOMMENDED TO REPLACE THE DEFECTIVE HEADLAMPS. GALPIN DID NOTHING. NEVER EVEN MENTIONED ANYTHING BUT SIMPLY RESPONDED WITH \" ITS A KNOWN DEFECT.\" SERVICE BULLETIN #SB-09-003-13. ANOTHER SERVICE BULLETIN #09-005-11, AND ANOTHER #SB-09-057-10. UPON SPEAKING TO OTHER MAZDA MECHANICS, WE LEARNED THIS HAS BEEN AN ONGOING ISSUE. WE HAD EXPERIENCED IT FOR YEARS WITH OUR 2004 AS STATED PREVIOUSLY BUT NEVER REALIZED IT WAS THE INSIDE CONDENSATION CAUSING THE BULB TO BLOW.  THE FACT THAT MAZDA KNOWINGLY CONTINUED MANUFACTURING THESE DEFECTIVE HEADLAMP CASINGS AND NEVER RECALLED THEM IS UNACCEPTABLE. WHAT IF WE HAD BEEN DRIVING WHEN THEY FAILED? AS IT WAS WE HAVE SPENT 2 MONTHS NOW DEALING WITH BOTH MAZDA AND GALPIN, WHO BOTH WANT TO WASH THEIR HANDS OF ANY WRONG DOING. THIS IS UNACCEPTABLE. THIS IS A SAFETY ISSUE. MAZDA KNOWS IT. DEALERS KNOW IT, YET IT IS ALLOWED TO CONTINUE. THE COST TO REPLACE THE PARTS NOW ARE OVER 3 THOUSAND DOLLARS. WE ARE SUPPOSED TO PAY FOR THEIR CONSTANT AND KNOWING ERRORS. THAT IS NOT ACCEPTABLE AND THEY NEED TO BE STOPPED AND MADE TO FIX THIS PROBLEM BEFORE SOMEBODY DIES IN AN ACCIDENT WITH THEM FAILING.   *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"MAZDA","productModel":"MAZDA3","manufacturer":"Mazda Motor Corp."}]}]}