{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10562644,"manufacturer":"QINGQI GROUP MOTORCYCLE CO., LTD","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2013","dateComplaintFiled":"02/03/2014","vin":"LAEMA24678G","components":"SERVICE BRAKES","summary":"WE RECEIVED NOTIFICATION OF THE VEHICLE BUY BACK PROGRAM  WHICH WAS ORDERED BY THE NHTSA TO BUY BACK THE VEHICLE FOR $3100  ON AUG. 4, 2013.  WE RETURNED THE REQUIRED CLAIM FORM AND REQUESTED DOCUMENTATION ON AUGUST 5, 2013.  ZAP PERSONNEL SIGNED FOR THE CLAIM FORM ON SEPT 12, 2013 AND NOTIFIED US THAT WE WERE ELIGIBLE FOR THE REFUND AND IT WOULD BE PROCESSED IN 30 DAYS FROM SEPT 12, 2013 OR DECEMBER 31, 2013 WHICHEVER WAS LATER.  ON JANUARY 6, 2014 WHEN WE HAD NOT HEARD OR RECEIVED ANY REFUND , WE CALLED ZAP'S OFFICE IN CA AND WERE INSTRUCTED TO SEND AN E-MAIL REGARDING THE REFUND.  ON JANUARY 7, 2014 THEY RESPONDED THAT THEY WERE STILL WORKING ON THE REFUND AND WE WOULD HEAR SOMETHING FROM THEM SOON.  TODAY 2/3/14 WE AGAIN CALLED ZAP'S OFFICE AND AGAIN WERE TOLD TO SEND A E-MAIL.  I THEN CALLED YOUR 888-327-4236 NUMBER TO FIND OUT WHAT TO DO.  I WAS TOLD THAT ZAP WAS OUT OF BUSINESS,(NOT TRUE AS SOMEONE ANSWERED ZAP'S TELEPHONE,) AND THAT IT WAS A FEDERAL TRADE COMMISSION ISSUE.  PLEASE ADVISE WHAT CAN NOW BE DONE.  THANK YOU FOR YOUR CONSIDERATION.  *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"ZAP","productModel":"XEBRA","manufacturer":"QINGQI GROUP MOTORCYCLE CO., LTD"}]}]}