{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10574293,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2012","dateComplaintFiled":"03/23/2014","vin":"JTEBU4BF4CK","components":"SEATS","summary":"THE DRIVERS SEAT SINKS/FALLS WHILE DRIVING.  THE MALFUNCTION OCCURS INTERMITTENTLY BASED UPON DRIVERS WEIGHT, VEHICLE SPEED AND LOAD, DRIVING CONDITIONS AND ROAD CONDITIONS.  AS THE SEAT FALLS, THE SEAT BELT TIGHTENS.  THE SEAT FALLS AT AN ANGLE DOWN AND AWAY FROM THE STEERING WHEEL AND THE FOOT CONTROLS MAKING DRIVING UNSAFE.      I HAVE TAKEN THE VEHICLE TO HAMER TOYOTA IN NORTH HILLS, CALIFORNIA, AND TO FRONTIER TOYOTA IN VALENCIA, CALIFORNIA.  I HAVE MET WITH SERVICE MANAGERS AND CUSTOMERS RELATIONS MANAGER.  AT BOTH LOCATIONS, THE SERVICE PERSONNEL AND THE SERVICE MANAGER HAS STATED THAT THE PROBLEM IS COMMON TO TOYOTA FJ CRUISERS FROM 2007 TO CURRENT, BUT THAT TOYOTA HAS NOT DEVELOPED A REPAIR FOR THE PROBLEM.    ON THE FJ CRUISER FORUMS/BLOGS, FJ CRUISER OWNERS REFER TO IT AS THE \"SINKING SEAT SYNDROME.\"    I MET WITH TOYOTA MANAGEMENT STAFF, KAYLA SULLIVAN, WHO SAID TOYOTA WAS AWARE OF THE SEAT MALFUNCTION PROBLEM WITH FJ CRUISERS BUT THAT THERE WAS NO REPAIR FOR THE PROBLEM.  [XXX] ADMITTED THAT TOYOTA HAS RECEIVED NUMEROUS COMPLAINTS.  SHE SAID TOYOTA HAD REPLACED ENTIRE SEAT ASSEMBLIES IN THE PAST BUT THAT THE PROBLEM RECURRED, SO THAT SHE WOULD NOT AUTHORIZE THE SEAT IN MY VEHICLE TO BE REPLACED WITH AN EXACT PART THAT IS KNOWN TO MALFUNCTION.  I WAS KISSED OFF.    I ENTERED INTO THE PROCESS WITH CALIFORNIA DISPUTE SETTLEMENT PROGRAM WHO DENIED MY REQUEST TO HAVE TOYOTA TAKE MY VEHICLE BACK UNDER THE LEMON LAW.  CDSP STATED THAT THE SEAT MALFUNCTION COULD NOT BE DUPLICATED AND EXAMINED AT THE SERVICE DEPARTMENT AND THUS COULD NOT BE EVALUATED.  I WAS KISSED OFF.    MY VEHICLE WAS PAID OFF, WAS UNDER WARRANTY, AND TOYOTA DEALERSHIPS AND TOYOTA MOTORS BOTH ADMITTED KNOWLEDGE THAT THE SEAT MALFUNCTION WAS COMMON TO TOYOTA FJ CRUISERS FROM 2007 TO PRESENT.  THE MALFUNCTION IS A SAFETY ISSUE FOR DRIVERS.      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"FJ CRUISER","manufacturer":"Toyota Motor Corporation"}]}]}