{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10575449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2014","dateComplaintFiled":"03/28/2014","vin":"1FMHK8D81BG","components":"STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM","summary":"I WAS DRIVING ON A MAJOR STREET DURING HEAVY AFTERNOON TRAFFIC.   THE STEERING BECAME EXTREMELY DIFFICULT AND I COULD BARELY TURN THE WHEEL.  THE WARNING LIGHTS FOR ADVANCED TRACTION FAILURE AND POWER STEERING ASSIST FAULT CAME ON.  I ALSO NOTICED THE TERRAIN MANAGEMENT CONTROL WAS NO LONGER ILLUMINATED.  I TRIED TO TURN OFF THE ROAD INTO THE DRIVEWAY BUT IT WAS EXTREMELY DIFFICULT.  I AM A REASONABLY STRONG ADULT WOMAN AND HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL EVEN SLIGHTLY WHILE SLOWLY MOVING.  WHEN I MANAGED TO GET THE CAR INTO A SAFE PLACE I PUT THE CAR IN PARK AND TURNED IT OFF.  WHEN THE CAR WAS STARTED AGAIN, IT RETURNED TO NORMAL AND I WAS ABLE TO DRIVE IT.  THREE DAYS LATER, THE SAME THING HAPPENED WITH ANOTHER DRIVER WHILE I WAS A PASSENGER.  THE OLDER MALE DRIVER HAD SIMILAR DIFFICULTY STEERING AND TURNING THE VEHICLE.  I TOOK THE VEHICLE TO THE FORD DEALERSHIP FOR SERVICE.  THEY REPAIRED THE RACK AND PINION STEERING FOR AN ESTIMATED COST OF OVER $2000.  THE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 36,400 MILES SO ABOUT 400 MILES PAST THE WARRANTY.  WE WERE ABLE TO GET FORD TO REDUCE THE COST TO APPROXIMATELY $750, SOME OF WHICH WAS FOR THE ALIGNMENT THAT WAS NECESSARY FOLLOWING THE REPAIR.  THIS INCIDENT COULD HAVE BEEN FAR WORSE WITH DEVASTATING RESULTS.  I AM A MOM AND GIRL SCOUT LEADER AND TRANSPORT CHILDREN FREQUENTLY THROUGHOUT THE DAY.  AT THE TIME OF THE INCIDENT I HAD 4 CHILDREN IN MY VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}