{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10586013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2013","dateComplaintFiled":"05/01/2014","vin":"","components":"SUSPENSION","summary":"WAS DRIVING ON THE HIGHWAY AND NOTICED A LOUD NOISE COMING FROM THE REAR OF MY VEHICLE AND NOTICED THE NOISE WAS GETTING LOUDER. I TOOK MY VEHICLE TO MY MECHANIC THINKING I NEEDED SHOCKS. MY MECHANIC STATED TO ME THAT I COULD NOT PUT NEW SHOCKS ON MY ESCAPE BECAUSE MY INNER FENDER WELL WAS RUSTED OUT AND MY SHOCK WAS NO LONGER BOLTED TO THE FRAME. I THEN HAD TO TAKE IT TO A BODY SHOP TO BE REPAIRED.  MY SHOCK WAS JUST BOUNCING AROUND AND COULD HAVE BROKEN THROUGH THE BACK SEAT OR BROKEN OFF ALL TOGETHER.  ONCE I TOOK IT TO THE BODY SHOP I WAS TOLD I WOULD ALSO HAVE TO REPLACE THE SHOCKS BECAUSE MY RIGHT PASSENGER SIDE SHOCK WAS CRACKED IN HALF.  I JUST PURCHASED THIS \"USED\" VEHICLE IN NOVEMBER AND MY HUSBAND REALLY LIKES FORD PRODUCTS BUT AFTER THIS HAPPENING TO US AND FINDING OUT THAT FORD HASN'T DONE ANYTHING ABOUT THIS PROBLEM FOR ANYBODY WHO HAS HAD THE SAME ISSUE IT IS VERY DISAPPOINTING. LUCKILY NOBODY IN MY FAMILY WAS INJURED DUE TO THIS PROBLEM.  I REALIZE THIS PROBLEM HAS HAPPENED TO MOST VEHICLES WHERE THERE IS SNOW AND ICE HAS TO BE USED ON THE ROADS, I FEEL FORD SHOULD ISSUE A RECALL FOR THE VEHICLES THAT HAVE HAD THIS PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}