{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10595299,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2014","dateComplaintFiled":"05/31/2014","vin":"1D4RE4GG6BC","components":"SERVICE BRAKES","summary":"CHRYSLER ISSUED A SAFETY RECALL FOR THE BRAKE BOOSTER ON MY VEHICLE AND SAID THE DEALERSHIP WOULD INSTALL A PROTECTIVE BRAKE BOOSTER SHIELD TO PREVENT WATER INGESTION AND PREMATURE CORROSION. IN THE LETTER, MAILED BY CHRYSLER, I WAS INSTRUCTED TO \"CONTACT MY DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT\" AND THAT THE DEALER WOULD INSPECT MY VEHICLE, AND THEN EITHER INSTALL THE SHIELD OR REPLACE THE BRAKE BOOSTER IF REQUIRED, FREE OF CHARGE. UPON RECEIVING THE LETTER, I CONTACTED THE SERVICE DEPARTMENT AT ZIEGLER CHRYSLER DODGE JEEP AT 208 W GOLF RD SCHAUMBURG, IL 60195 (847) 882-8400. I WAS INFORMED THAT THEY DO NOT HAVE ANY PARTS IN STOCK AND THEY TOLD ME THE SAFETY ISSUE IS NOT A PROBLEM UNTIL BELOW FREEZING WEATHER, AND \"THAT HE DIDN'T EXPECT ANY BELOW FREEZING WEATHER FOR A WHILE\". AND THEN HE COMPLAINED BECAUSE EVERY CALL HE IS GETTING TODAY IS ABOUT THIS RECALL. THEY CLAIM TO BE A 5-STAR SERVICE DEALER. SHOULDN'T THE RECALL PROCESS BE MORE COORDINATED WITH DEALERSHIPS? WHY DON'T THEY HAVE THE SHIELDS AS INDICATED IN THE RECALL LETTER? THE SERVICE ADVISER IMPLIED THAT I CAN WAIT UNTIL WINTER BEFORE FINDING OUT IF THERE IS A PROBLEM. THAT DOESN'T SEEM SAFE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]}]}