{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10599210,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2014","dateComplaintFiled":"06/18/2014","vin":"","components":"TIRES","summary":"I PURCHASED A SET OF 4 NITTO MOTIVO'S FOR MY TOUAREG TDI IN SEPT 2013 AT WHICH TIME I HAD 60,000 MILES ON MY VEHICLE.  TODAY, 6/17/14, @ 75, 000 MILES WITH 15,000 MILES ON THE MOTIVO'S, I NOTICED 2 DEFECTS IN 2 OF MY TIRES.  THE LEFT REAR TIRE HAD A HUGE BULGE ON THE SIDEWALL...ABOUT 3\" INCHES ACROSS AND 2\" HIGH.  THE RIGHT FRONT TIRE HAD THIS 2\" X 2\" CUT/GASH OR SOMETHING ON THE SIDEWALL.  I IMMEDIATELY WENT TO DISCOUNT TIRE WHERE I BOUGHT THEM AND THEY SAID THESE ISSUES WERE PROBABLY THE RESULT OF DRIVING OVER POTHOLES AND THAT ALL 4 WILL NEED TO BE REPLACED SINCE I HAVE AN ALL-WHEEL DRIVE VEHICLE AND THAT THE BEST THEY CAN DO IS GIVE ME A TREAD WEAR BASED CREDIT ON A NEW SET IN THE AMOUNT OF AROUND $320.  I PAID OVER $1000 FOR YOUR TIRES, WHICH WERE WARRANTED FOR 60,000 AND I ONLY GOT 15,000 OUT OF THEM.  AND TO MAKE MATTERS WORSE, IT APPEARS THAT THE QUALITY OF THE SIDEWALL IS VERY POOR CAUSING THE DEFECTS I MENTIONED.      I CONTACTED NITTO NUMEROUS TIMES AND THEY ADVISED THAT THEY DO NOT COVER \"ROAD HAZARDS\" WHICH THEY SAY CAUSED THE DEFECTS IN MY 2 TIRES.  THEY ALSO ADVISED THAT SINCE MY TIRES WERE ONLY MEASURED AS HAVING BETWEEN 5/32 AND 6/32 OF TREAD WEAR, ESSENTIALLY 1/2 WORN OUT, THEY ONLY WARRANTY THEIR TIRES IF THEY ARE BETWEEN 1/32 AND 2/32...IE, TOTALLY WORN OUT, BEFORE THEY WOULD ISSUE A PRO-RATED CREDIT.  THIS IS ABSURD!!!  THE WARRANTY IS FOR 60,000 MILES...AFTER JUST 15,000 MILES, MY TIRES ARE HALFWAY WORN OUT!  I SHOULD GET A CREDIT FOR 75% OF THE COST OF THE TIRES.    I WOULD REALLY APPRECIATE YOUR CONSIDERATION IN HELPING ME TO RECEIVE CREDIT IN THE AMOUNT OF 75% ($750) OF THE $1000  I PAID FOR THESE TIRES, SINCE I ONLY HAVE 15, 000 MILES ON THEM AND THE  WARRANTY IS FOR 60,000.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"VOLKSWAGEN","productModel":"TOUAREG","manufacturer":"Volkswagen Group of America, Inc."},{"type":"Tire","productYear":"9999","productMake":"NITTO","productModel":"NITTO","size":null,"manufacturer":"Nitto Tire U.S.A. Inc."}]}]}