{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10604257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2009","dateComplaintFiled":"06/18/2014","vin":"","components":"SUSPENSION","summary":"I BOUGHT MY USED 2003 LINCOLN NAVIGATOR IN 2008. A YEAR LATER, AIR SUSPENSION FAILURE HAPPENED SEVERAL TIMES.  BOTH IN CITY AND ON HIGHWAY - VARIOUS SPEEDS - BUT THE SCARIEST AND MOST DANGEROUS WAS WHEN IT HAPPENED ON THE HIGHWAYS.  CAUSED VEHICLE TO LOSE ALL SUSPENSION AND DROP EXTREMELY LOW. THE NAVI BOUNCED DANGEROUSLY AND VIOLENTLY EVEN AT VERY REDUCED SPEEDS.  IT ALSO CAUSED THE NAVI TO SCRAPE THE GROUND ON A FEW OCCASIONS. HAD IT REPAIRED THREE TIMES  @ $500+ AND WAS FINALLY TOLD THAT I NEEDED TO REPLACE ALL FOUR @ APPX $2000+!!  I WAS ALSO TOLD THAT THIS IS A KNOWN PROBLEM WITH NAVI'S.   IN ORDER TO SAVE MY TIME, MONEY AND SANITY, I  OPTED FOR SPRING-SUSPENSIONS AT A THIRD OF THE COST AND HAVE NOT HAD ANY PROBLEMS WITH THOSE IN OVER 4 YEARS!  I HIGHLY RECOMMEND THE SPRING-SUSPENSIONS AND STOP THE INSANITY.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}