{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10632869,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2013","dateComplaintFiled":"09/12/2014","vin":"2FMDK3KC1DB","components":"UNKNOWN OR OTHER","summary":"HEADLINER - THE HEAD LINER IN THE FORD EDGE LIMITED HAS ABOUT AN INCH GAP BETWEEN THE FRONT WINDSHIELD AND THE CEILING.  THE MATERIAL IS ROUGHLY CUT AND WORKMANSHIP IS EXTREMELY POOR.  I TOOK IT INTO THE FORD DEALERSHIP THAT I USE AND THEY TOOK PICTURES AND ORDERED A NEW HEADLINER, AFTER 6 MONTHS OF BEING BACKORDERED, THE NEW HEADLINER CAME IN AND WAS REPLACED AND HAD THE EXACT SAME ISSUE.  MY FORD SERVICE DEPARTMENT DID EVERYTHING IN THEIR POWER TO MAKE IT RIGHT AND I WOULD HAVE TO SAY IT LOOKS BETTER BUT THE MATERIAL EDGES ARE STILL FRAYED ALL ALONG THE WINDSHIELD AND FOR THE COST OF THE CAR I'D EXPECT MORE.  AN EXTRA 2\" IN MATERIAL AND A PIECE OF FOAM RUBBER WOULD ALLOW THE MATERIAL TO HAVE A FINISHED LOOK AND FILL THE GAP AT LITTLE EXTRA COST AND WOULD MAKE ANYONE NOTICING THIS MUCH HAPPIER.  I WAS GIVEN A LOANER AND NOTICED THE SAME ISSUE ON THE FUSION TITANIUM AND WHEN I SPOKE TO MY SERVICE REP HE STATED THAT IT'S PRETTY MUCH LIKE THIS ON ALL CARS AND THAT THEY ONLY ADDRESS THOSE THAT COMPLAIN - HE SAID NOT MANY PEOPLE NOTICE SINCE THE TOP OF THE WINDSHIELD IS BLACK.  I DON'T UNDERSTAND WHY IT HAS TO LOOK SO CHEAP AND TACKY. EMAILS TO FORD HAVE SO FAR GONE UNANSWERED.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}