{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10639007,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2012","dateComplaintFiled":"09/25/2014","vin":"1GNER13DX9S","components":"STEERING","summary":"WE HAVE BEEN LIVING WITH INTERMITTENT POWER STEERING FAILURE IN OUR 2009 CHEVY TRAVERSE FOR OVER TWO YEARS.  WE BROUGHT IT IN TO BE LOOKED AT WHEN IT FIRST BECAME AN ISSUE.  THE VEHICLE HAD 60K MILES ON IT AT THE TIME.  THE DEALER CHARGED US A FEE TO DIAGNOSE THE PROBLEM, BUT WASN'T ABLE TO FIND ANYTHING WRONG.  THIS PROBLEM HAS BEEN GETTING WORSE EVERY DAY SINCE.  WE'VE HAD IT LOOKED AT BY A NUMBER OF REPAIR CENTERS, INCLUDING THE CHEVY DEALER AGAIN AND IT HAS BEEN DETERMINED TO BE THE POWER STEERING GEAR THAT HAS FAILED OR ALSO KNOWN AS THE POWER STEERING RACK AND PINION.  WE HAVE AN ESTIMATE OF $1200 TO REPLACE THE STEERING GEAR AND PUMP THAT HAS ALSO NOW FAILED AS A RESULT OF THE GEAR FAILURE.  WE FEEL THIS IS A SAFETY ISSUE THAT CHEVROLET SHOULD BE ADDRESSING A RECALL, ESPECIALLY SINCE THEY HAD ALREADY IDENTIFIED THIS ISSUE WITH PUBLISHED WARRANTY SERVICE BULLETIN.  SINCE THEY CONSIDER POWER STEERING AN OPTIONAL ITEM, IT'S NOT COVERED UNDER THE POWERTRAIN WARRANTY.  HAVING YOUR POWER STEERING FAIL WITHOUT WARNING WHILE ON A HIGHWAY CLOVERLEAF EXIT RAMP IS A MAJOR SAFETY HAZARD THAT NEEDS TO BE ADDRESSED WITHOUT COST TO THE CONSUMER WHO SPENT THOUSANDS ON A VEHICLE NHTSA HAS GIVEN A HIGH SAFETY RATING.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"CHEVROLET","productModel":"TRAVERSE","manufacturer":"General Motors, LLC"}]}]}