{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10639673,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2014","dateComplaintFiled":"09/28/2014","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THIS LETTER IS IN REFERENCE TO AN ISSUE, NAMELY, HARSH SHIFT CONDITION, ON OUR 2003 TOYOTA RAV4, THE VEHICLE PRESENTLY SHOWS APPROXIMATELY 119, 600 MILES. ACCORDING TO TOYOTA WARRANTY POLICY BULLETIN NO. POL 10-03, DATED 07/09/10, PAGE 1, TOYOTA HAS RECEIVED REPORTS THAT CERTAIN 2001 THROUGH 2003 MODEL YEAR RAV4 VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSAXLE MAY EXHIBIT A HARSH SHIFT CONDITION IF THIS CONDITION OCCURS, THE CHECK ENGINE LIGHT MAY ILLUMINATE AND/OR THE VEHICLE MAY BEGIN TO SHIFT HARSHLY. THIS WARRANTY IS BEING OFFERED FOR 10 YEARS OR 150,000 MILES  PLEASE VERIFY VIN APPLICABILITY FOR THIS CSP BY PERFORMING A VIN INQUIRY BEFORE COMPLETING THE REPAIR. ON PAGE 2 WE CHECKED THE APPLICABLE VIN RANGES AND OBSERVED THAT OUR VEHICLE WAS INCLUDED IN THIS CUSTOMER SUPPORT PROGRAM (CSP).OUR RESPECTFUL REQUEST IS THAT TOYOTA HONOR THE WARRANTY ENHANCEMENT FOR OUR RAV4. BASED ON A TELEPHONE CALL TO TOYOTA MOTOR SALES CUSTOMER EXPERIENCE CENTER IN TORRANCE CA, THE COMPANY REP. SAID TOYOTA WOULD NOT HONOR THE EXTENDED WARRANTY. I BELIEVE THAT THE PART (ECM) WAS DEFECTIVE AND SHOULD BE REPLACED UNDER EXTENDED WARRANTY BECAUSE THE VEHICLE IS UNDER 150,00 MILES BUT JUST OVER THE TEN YEAR LIMIT. THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}