{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10651016,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2014","dateComplaintFiled":"10/29/2014","vin":"5FNRL18003B","components":"AIR BAGS","summary":"PHONED THE HONDA TELEPHONE NUMBER LISTED ON A DOCUMENT FROM HONDA'S WEB SITE ENTITLED \"A MESSAGE TO OUR CUSTOMERS ABOUT AIRBAG SAFETY\"   I PROVIDED ALL OF THE REQUESTED INFORMATION AND ASKED THE HONDA REPRESENTATIVE IF MY VEHICLE HAD A \"TAKATA\" AIRBAG INSTALLED IN THE VEHICLE.  THE HONDA REPRESENTATIVE SAID THAT THIS INFORMATION WAS NOT ACCESSIBLE TO THEM.   I TOLD THE HONDA REP THAT I WAS CONCERNED BECAUSE THE PRIMARY DRIVER OF THE VEHICLE WAS OF SMALL STATURE, WHICH INFLUENCES THE SEAT POSITIONING, AND THEREFORE I WANTED TO CONFIRM IF A \"TAKATA\" AIRBAG WAS INSTALLED IN THE VEHICLE.  THE HONDA REPRESENTATIVE SAID THAT THE ONLY WAY TO BE 100% CERTAIN WAS FOR ME TO TAKE MY VEHICLE TO A HONDA DEALER AND HAVE THEM DISASSEMBLE THE CAR AND TAKE OUT THE AIR BAG AND DETERMINE THE MANUFACTURER OF THE AIRBAG VISUALLY.  THE HONDA REPRESENTATIVE SAID THAT IT WOULD BE MY RESPONSIBILITY TO PAY FOR THAT SERVICE AND THAT IT WOULD NOT BE COVERED BY HONDA.   I THINK THIS IS VERY SHODDY CUSTOMER SERVICE AND IT IS UNACCEPTABLE THAT A MANUFACTURER OF AUTOMOBILES DOES NOT HAVE SUFFICIENT TRACEABILITY SUCH THAT THE MAKER AND PART NUMBER OF A COMPONENT WHICH IS SO OBVIOUSLY IMPORTANT TO SAFETY (AN AIRBAG) IS KNOWN FOR A PARTICULAR VEHICLE.  NHTSA IS THE LINE OF LAST RESORT FOR CONSUMERS IN SITUATIONS SUCH AS THESE.  THE AGENCY SHOULD PROTECT THE DRIVING PUBLIC FROM MANUFACTURERS WHO REFUSE TO RECALL DEFECTIVE PRODUCT THAT THEY HAVE LONG AGO SOLD AND REAPED THE PROFITS FROM.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}