{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10651049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2014","dateComplaintFiled":"10/29/2014","vin":"2FMZA514X3B","components":"SUSPENSION","summary":"THE REAR AXLE ON MY 2003 WINDSTAR CRACKED AND SPLIT ABOUT 10 INCHES FROM WHERE IT ATTACHES TO THE WHEEL ON THE DRIVERS SIDE OF THE VAN. WHILE LOOKING INTO HOW MUCH IT WOULD COST TO FIX, I DISCOVERED THAT THERE WAS A  RECALL FOR THAT EXACT PROBLEM. I CALLED MY LOCAL FORD DEALER AND THEY SAID IT WOULD HAVE TO BE LOOKED AT AND COULD TAKE ABOUT A WEEK.    I HAD IT TOWED IN AND WAITED FOR A RESPONSE. A WEEK WENT BY AND WHEN I CALLED, THE RECEPTIONIST TOLD ME THEY WOULD LET ME KNOW AS SOON AS POSSIBLE. I WAITED A FEW MORE DAYS AND CALLED AGAIN BUT THIS TIME I ENDED UP SPEAKING TO THE SERVICE MANAGER. HE SAID THE VAN HAD ACTUALLY BEEN \"REPAIRED\" ONCE BEFORE THROUGH A PREVIOUS OWNER/RECALL AND THAT THE ORIGINAL SERVICING DEALERSHIP DID NOT PERFORM THE WORK PROPERLY. THE FIRST TIME IT WAS FIXED, THEY SOMEHOW REINFORCED THE AXLE BUT APPARENTLY DID NOT PUT THE \"REINFORCEMENT\" IN THE RIGHT PLACE.  THAT BEING THE CASE, HE SAID THAT THE CURRENT DAMAGE NOW DEFAULTED BACK TO THE DEALER WHERE IT WAS ORIGINALLY SERVICED. HE ALSO SAID THAT THE FRONT OF THE VAN WAS RUSTED UNDERNEATH BUT I DO NOT SEE ANYTHING EXCESSIVE AND I AM NOT CONVINCED THAT THIS IS UNUSUAL FOR A 12 YEAR OLD VEHICLE.    THIS IS NOT A HIGH MILEAGE VEHICLE AND IT IS IN REALLY NICE CONDITION OTHERWISE. CONSIDERING THE FACT THAT THIS IS AN DOCUMENTED DEFECT, I SIMPLY WANT IT FIXED PROPERLY AND QUICKLY.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}