{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10651068,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2014","dateComplaintFiled":"10/29/2014","vin":"JA3AU26U88U","components":"ENGINE","summary":"I RECEIVED A RECALL NOTICE FOR THE DRIVE BELT, HOWEVER, THE DEALER STATED THAT THE PARTS ARE ON BACK ORDER.  I EXPLAINED THAT THE CAR IS MAKING A NOISE AND I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR.  THEIR RESPONSE IS THAT I SHOULD BRING THE CAR IN TO GET LOOKED AT.  THIS NOW INVOLVES ME HAVING TO TAKE TIME OFF FROM WORK SO THAT I CAN TAKE IT THERE WHICH IS ABOUT 40 MINUTES FROM MY HOME.  IF IT IS THE DRIVE BELT, THERE IS NOTHING THEY CAN DO ANYWAY.     I FEEL THAT IT IS NEGLIGENT AND A LACK OF CONSIDERATION FOR THE SAFETY OF THE PEOPLE DRIVING THE CARS TO HAVE A RECALL AND THEN HAVE PARTS ON BACK ORDER.  THE MANUFACTURER KNOWS THERE IS GOING TO BE A RECALL LONG BEFORE THEY ANNOUNCE IT AND SEND OUT NOTICES.      I HAVE TRIED CALLING MITSUBISHI CUSTOMER SERVICE AT 888-648-7820 AND HAVE BEEN ON HOLD FOR 20 MINUTES AND STILL NO ONE HAS PICKED UP.  *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"MITSUBISHI","productModel":"LANCER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}