{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10654554,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2014","dateComplaintFiled":"11/12/2014","vin":"JA4LX31G83U","components":"VISIBILITY/WIPER","summary":"HVAC KNOB HAS ALWAYS BEEN HARD TO TURN FROM HEAT TO COOL, BUT IT HAS NOW COMPLETELY BROKEN. IF YOU TURN IT TO HEAT IT BOUNCES BACK TO COOL. I HAVE NO HEATER OR DEFROST! I WAS QUOTED $1,500 TO FIX THE PROBLEM BECAUSE THE HVAC CABLE AND DOOR ARE STUCK SHUT. THE DEALER KNEW MY EXACT PROBLEM AND THE PART NUMBER OFF THE TOP OFF HIS HEAD! HE SAID IT IS A VERY COMMON PROBLEM, BUT THEY DON'T RECALL IT BECAUSE IT ISN'T A SAFETY HAZARD. I DON'T SEE HOW THIS IS SO. WE WERE PLUMMETED WITH SNOW AND FREEZING TEMPERATURES THIS WEEK AND I HAD TO USE AN ICE SCRAPPER ON THE INSIDE OF MY WINDOWS WHILE STOPPED AT LIGHTS! FREEZING AND NO VIABILITY SEEMS LIKE A SAFETY CONCERN TO ME.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"MITSUBISHI","productModel":"OUTLANDER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}