{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10659729,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"11/20/2014","vin":"WBAEU33443P","components":"AIR BAGS","summary":"I HAVE CONTACTED A BMW DEALER AND BMW USA REGARDING THE TAKATA AIRBAG RECALL.  THE DEALER HAS BEEN UNABLE TO SECURE THE PART AND HAS CONTACTED OTHER DEALERS TO SECURE AN AIRBAG.  NONE HAVE BEEN AVAILABLE.  THIS RECALL BEGAN IN AUGUST.  I WAS NOT NOTIFIED BY BMW USA REGARDING THE RECALL AND SEARCHED THE SAFECAR.GOV DATA AND FOUND MY VEHICLE WAS IMPLICATED.  THE DEALER ADVISED ME NOT TO DRIVE THE VEHICLE WITH A PASSENGER INSIDE UNTIL THE PART IS REPLACED.   I CONTACTED BMW USA THIS WEEK INQUIRING AS TO WHEN THIS PART WILL BE AVAILABLE.  I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE THAT THIS VEHICLE HAS NOT BEEN DRIVEN FOR SEVERAL MONTHS.  FORTUNATELY, THIS IS NOT MY PRIMARY VEHICLE.  I WAS INFORMED THAT BMW IS DILEGENTLY WORKING TO SOLVE THIS ISSUE BUT  THE PARTS WERE UNAVAILABLE AND THERE IS NO TIME FRAME FOR WHEN THEY WOULD BE AVAILABLE.  WHEN I VOICED MY CONCERN THAT (1) I WAS THE ONLY OWNER OF THE VEHICLE (10 YEARS) AND HAD NOT BEEN INFORMED OF THE RECALL.  I WAS TOLD MY FILE HAD BEEN RECENTLY UPDATED.  (2)  I WAS DISSATISFIED WITH THIS UNACCEPTABLE RESPONSE AND CONCERNED THAT I CANNOT DRIVE THIS VEHICLE, THE CUSTOMER SERVICE REP INFORMED ME THAT SHE HAD NO FURTHER INFORMATION TO PROVIDE AND THAT I WAS RUDE; THIS WAS NOT A PERSONAL ATTACK ON ME AND THAT I HAD NO REASON FOR ATTACKING HER FOR THE INFORMATION THAT SHE PROVIDED.      I IMPLORE YOUR ORGANIZATION TO ENSURE THAT BMW USA EXPEDITE THIS RECALL AND REPLACEMENT OF PARTS SO THAT I CAN DRIVE THIS VEHICLE WITHOUT FURTHER SAFETY CONCERNS.    I APPRECIATE YOUR ATTENTION TO THIS MATTER.  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"BMW","productModel":"3 SERIES","manufacturer":"BMW of North America, LLC"}]}]}