{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10673100,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"01/16/2015","vin":"1FMCU49349K","components":"STEERING","summary":"I OWN A 2009 FORD ESCAPE LIMITED HYBRID. THE PSCM FAILED. I PAID $1,322.41 TO GET IT FIXED. I READ IN MOTOR TREND THAT THERE IS A RECALL - 104765, FORD RECALL 14S05 -FOR THIS EXACT, SPECIFIC PROBLEM WITH 2009 FORD ESCAPES. I CALLED \"FORD CUSTOMER SERVICE\", OPENED CASE [XXX], AND WAS TOLD THAT THE RECALL APPLIES TO EVERY CAR BUT MINE BECAUSE MY VIN WASN'T INCLUDED! HOWEVER, MY PROBLEM IS NOT WITH MY VIN, BUT WITH THE EXACT, SPECIFIC PART THAT WAS REFERENCED IN THE RECALL. FORD ADMITTED THAT IT MANUFACTURED AND INSTALLED A DEFECTIVE PSCM, BUT IS HIDING BEHIND A LAME EXCUSE THAT IT DOESN'T APPLY TO MY DEFECTIVE PSCM BECAUSE IT (FORD) NEGLECTED TO LIST MY VIN IN THE RECALL.   FORD CUSTOMER SERVICE ASSURED ME THAT THEY WOULD CONTACT NHTSA BUT I DO NOT BELIEVE THEM, SO I AM. I THINK THEY SAY THIS TO BLOW-OFF OWNERS WITH COMPLAINTS SO NHTSA DOESN'T FIND OUT ABOUT THEM. THEY LOST MY TRUST WITH THEIR LAME EXCUSE - \"IT'S YOUR VIN THAT'S THE PROBLEM, NOT OUR DEFECTIVE PART.\" FEEL FREE TO CONTACT FORD AND REFERENCE MY COMPLAINT.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}