{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10681825,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2015","dateComplaintFiled":"02/06/2015","vin":"WBAEV33463K","components":"AIR BAGS","summary":"LAST YEAR WE WERE NOTIFIED BY BMW US THAT OUR CAR WAS BEING RECALLED FOR THE PASSENGER SIDE AIRBAG MALFUNCTION AND BMW DEALERS WERE RESPONSIBLE TO FIX THE PROBLEM. SINCE THEN WE HAVE CONTACTED BMW US NUMEROUS TIMES AND OUR LOCAL SAN FRANCISCO BMW DEALER TO SCHEDULE AN APPOINTMENT. UNFORTUNATELY, WE WERE REPEATEDLY TOLD THE SAME ANSWER THAT WE WILL HAVE TO WAIT UNTIL THE PARTS ARE AVAILABLE FOR REPLACING THE AIR BAG. FINALLY, WE WERE ABLE TO SET UP AN APPOINTMENT WITH OUR BMW LOCAL DEALERSHIP FOR FEBRUARY 4, 2015. WHEN WE TOOK THE CAR THERE, WE WERE TOLD ONCE AGAIN, BY THEIR 'SERVICE CONSULTANT RUBI HUEY, THAT THERE ARE STILL NO PARTS AVAILABLE TO FIX IT AND THEY COULD NOT EVEN GIVE US AN APPROXIMATE DATE AS TO WHEN THEY WOULD TAKE CARE OF THIS SERIOUS PROBLEM. NEEDLESS TO SAY THAT WE ARE VERY FRUSTRATED WITH THIS SITUATION NOT ONLY THAT BMW IS NOT MAKING THE NECESSARY EFFORT TO RESOLVE THIS DANGEROUSLY ESSENTIAL AND HAZARDOUS REPAIR WHICH IS NECESSARY TO BEING ABLE TO SELL THE CAR, WHICH IS A HUGE PRIORITY FOR US.     WE HOPE THAT YOU CAN RESOLVE THIS PROBLEM SOON. THANK YOU.    *JS","products":[{"type":"Vehicle","productYear":"2003","productMake":"BMW","productModel":"3 SERIES","manufacturer":"BMW of North America, LLC"}]}]}