{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10682889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2015","dateComplaintFiled":"02/12/2015","vin":"1FMCU03178K","components":"STEERING","summary":"THERE IS NO STEERING ASSIST IN THE 2008 FORD ESCAPE.  THE WHEEL IS VERY HARD TO TURN EVEN WHILE THE VEHICLE IS IN MOTION.  THERE WAS A RECALL PERFORMED IN NOVEMBER (NHTSA CAMPAIGN NUMBER: 14V284000) ON THE VEHICLE IN WHICH FORD UPDATED THE SOFTWARE ON THE POWER STEERING CONTROL MODULE, BUT LESS THAN 2 MONTHS LATER THE VEHICLE IS VERY UNSAFE AND NEARLY INOPERABLE.  I DID OPEN A CASE # WITH FORD DIRECTLY.  THE CASE # IS [XXX] AND THEY ARE UNWILLING TO ASSIST.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}