{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10683535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2013","dateComplaintFiled":"02/15/2015","vin":"1FADP3F24DL","components":"POWER TRAIN","summary":"I OWN A 2013 FORD FOCUS.WHEN STOPPED, THE VEHICLE ROLLS BACK WHEN ATTEMPTING TO ACCELERATE. WHEN ACCELERATING, VEHICLE SHUTTERS VIOLENTLY WHILE SHIFTING. I  HAD THE VEHICLE TRANSMISSION REPAIRED AT THE FORD DEALER IT WAS PURCHASED FROM ON 2/7/13. THEY REPLACED THE CLUTCH ASSEMBLY IN THE TRANSMISSION. THE SAME PROBLEM THEN RETURNED ABOUT 7 MONTHS LATER, I TOOK THE CAR BACK TO THE FORD DEALER FOR YET ANOTHER REPAIR ON 9/6/13. THEY REPROGRAMMED THE BCM. THE SAME PROBLEM RETURNED 4 MONTHS LATER. THEN I RECEIVED A LETTER FROM FORD MOTOR CO. WITH A TRANSMISSION WARRANTY EXTENSION FOR 7 YEARS AS OPPOSED TO THE ORIGINAL 5 YEAR WARRANTY.I CALLED THE SERVICE PERSON AT THE FORD DEALER TO INFORM THEM THE SAME PROBLEM HAS RETURNED. THE SERVICE PERSON SAID THAT FORD WAS AWARE OF THE PROBLEM AND HAD NO REPAIR OPTIONS AT THIS TIME AND NOT TO BRING THE CAR IN FOR REPAIR. AT THIS POINT THE PROBLEM WITH CLUTCH SHUDDER IS CONSTANT, AND ROLLS BACK ALMOST ALL THE TIME. I HAVE SEARCHED ONLINE AND HAVE FOUND MANY FORD FOCUS OWNERS WITH SAME ISSUES. I FEEL THE VEHICLE IS BECOMING INCREASINGLY UNSAFE AND UNRELIABLE. IT IS BECOMING EVIDENT THAT FORD MOTOR CO. IS NOT DOING ENOUGH OR ANYTHING TO RESOLVE THIS PROBLEM. ANY HELP YOUR ADMINISTRATION CAN GIVE WOULD BE GREATLY APPRECIATED. THANK YOU.      *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}