{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10689641,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2015","dateComplaintFiled":"02/20/2015","vin":"2A4RR5D11AR","components":"ELECTRICAL SYSTEM","summary":"MY 2010 CHRYSLER TOWN AND COUNTRY WAS TAKEN INTO A CHRYSLER DEALERSHIP FOR A ROUTINE REPAIR IN 2011. DURING THAT REPAIR VISIT, THE DEALER CHECKED FOR ANY OPEN RECALLS AND PERFORMED NHTSA CAMPAIGN NUMBER: 11V139000. I NEVER HAD THE CONDITION THIS SAFETY RECALL WAS INTENDED TO REPAIR...UNTIL THEY PERFORMED THE RECALL. WHEN I WENT BACK TO COMPLAIN...I WAS TOLD THE RECALL COULD NOT BE \"UN-DONE\" BY LAW. OVER TIME, THIS IGNITION SWITCH BECAME EVEN WORSE, SO THAT IT BECAME EXTREMELY DIFFICULT TO TURN THE KEY (THE DESIGN OF THIS \"KEY\" IS ACTUALLY THE SQUARE-ISH PLASTIC TIP OF THE CHRYSLER KEY FOB RATHER THAN A TRADITIONAL KEY...THERE IS NO ACTUAL KEY IN THIS DESIGN...THE FOB ITSELF IS REQUIRED TO TURN THE IGNITION SWITCH). THIS HAS, OVER TIME, DESTROYED BOTH ORIGINAL KEYS. WHEN I RECENTLY WAS FORCED TO REPLACE (OVER $200) MY LAST FUNCTIONING KEY SO I COULD OPERATE THE VEHICLE, THE NEW KEY MADE THE TURNING OF THE SWITCH EVEN MORE DIFFICULT DUE TO A NEWER DESIGN. I CONTACTED CHRYSLER, THEY HAD THE DEALER RE-PERFORM THE \"DETENT-RING\" INSTALL FOR 11V139000...THIS CHANGED NOTHING. CHRYSLER THEN HAD THE DEALER ORDER A NEW \"WIN MODULE\" TO FIX THE ISSUE...AND OFFERED TO REIMBURSE ME FOR MY ONE KEY I HAD PAID FOR. WHILE WAITING FOR THE WIN MODULE TO ARRIVE AT THE DEALER, CHRYSLER CALLED ME AND THE DEALER THE NEXT DAY TO TELL ME THAT THEY HAD REVERSED THEIR DECISION...THAT MY CASE WITH THEM (CHRYSLER CASE ID# [XXX]) WOULD BE REFERRED TO THEIR INTERNAL \"SPECIAL TRACKING UNIT\" AND THAT THIS RECALL WAS BEING EXPANDED (I ASSUME THIS IS FOR 14V373000) AND THEY'D LET ME KNOW IF THE SITUATION CHANGED. MEANWHILE, I CONTINUE TO DRIVE A CAR THAT HAS THE SAFETY ISSUE STILL...AND IT'S RUINING MY NEW $200 KEY. SINCE THE CONDITION ALLOWS AIR BAGS TO BE DEACTIVATED AND THE ENGINE TO CUT OUT UNEXPECTEDLY, I DO NOT ALLOW ANYONE ELSE IN MY FAMILY TO DRIVE IT SINCE 2011. PLEASE MAKE CHRYSLER FIX THIS.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}