{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10690763,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2015","dateComplaintFiled":"02/26/2015","vin":"KM8SC73DX3U","components":"SUSPENSION","summary":"THIS IS IN REGARDS TO NHTSA CAMPAIGN NUMBER: 14V435000. THIS IS A RECALL I WAS NEVER INFORMED ABOUT, ALTHOUGH I HAVE A 2003 HYUNDAI SANTA FE THAT WAS ORIGINALLY SOLD, REGISTERED, AND DRIVEN IN ONE OF THE \"SALT BELT\" STATES. BECAUSE I WAS NEVER NOTIFIED BY HYUNDAI, I NEVER HAD THE VEHICLE CHECKED BY A AUTHORIZED DEALER. AND TODAY, THE FRONT DRIVER'S SIDE SPRING BROKE. UNFORTUNATELY FOR ME, THE NEAREST AUTHORIZED DEALER THAT CAN MAKE THIS REPAIR IS OVER 100 MILES AWAY FROM MY HOME.    I PLACED A CALL TO HYUNDAI CUSTOMER CARE CENTER AT 1-855-671-3059 AND WAS TOLD I HAD TWO OPTIONS - (1), I COULD TAKE THE VEHICLE TO A AUTHORIZED DEALER FOR REPAIR, OR (2), HAVE MY SANTA FE REPAIRED LOCALLY, THEN TAKE IT TO A AUTHORIZED DEALER TO ENSURE THE REPAIR MET THEIR STANDARDS, AND THEN HOPE TO GET REIMBURSED - WHICH COULD TAKE ANYWHERE FROM THREE TO FOUR MONTHS.    I DO NOT BELIEVE HYUNDAI HAS DONE ALL THEY COULD DO TO REMEDY THIS SITUATION. FIRST, THEY NEVER CONTACTED ME, EVEN THOUGH I MADE THE DEALERSHIP IN MICHIGAN AWARE OF OUR MOVE TO NEBRASKA. SO HYUNDAI HAD OUR NEW ADDRESS INFORMATION. IF I HAD BEEN CONTACTED, I COULD HAVE SCHEDULED AN APPOINTMENT IN CHEYENNE, WY WHERE I GO AT LEAST ONCE A MONTH TO MEET WITH A FEW CLIENTS. NOW MY VEHICLE IS DAMAGED AND I CANNOT DRIVE IT, WHICH TAKES AWAY FROM MY LIVELIHOOD. AND TO GET IT REPAIRED, I NEED TO PAY FOR THE REPAIRS LOCALLY AND HOPE HYUNDAI REIMBURSES ME, OR I HAVE TO RENT A TRAILER AND TAKE IT TO THE DEALERSHIP THAT WAY. HYUNDAI DOES NOT SEEM TO VALUE THE TIME I'VE LOST FROM WORK, THE TIME I'VE LOST FROM MEETING WITH CLIENTS, AND THE ADDITIONAL EXPENSE I WILL INCUR WITH MY TWO REPAIR OPTIONS.","products":[{"type":"Vehicle","productYear":"2003","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}