{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10692400,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2015","dateComplaintFiled":"03/06/2015","vin":"1FTFW1EF4DK","components":"VISIBILITY","summary":"REAR GLASS HAS SHATTERED ON DRIVER SIDE PANEL OUT OF THREE PANELS.  THIS PROBLEM OCCURS W/ REAR GLASS THAT HAS DEFROST & SLIDER.  I HAVE SPENT SOME TIME RESEARCHING THIS ISSUE & FOMOCO REFUSES TO SEE THAT THIS ISSUE DOES OR COULD EXIST.  DUE TO THE FAST TEMPERATURE INCREASE FROM COLD CLIMATE CUSTOMERS USING POWER DEFROST THE DRIVER SIDE REAR GLASS PANEL CAN OR MAY SHATTER.                          I ENCOUNTERED THIS ISSUE YESTERDAY WHEN I CALLED SERVICE I WAS PROMPTLY TOLD THAT THIS ISSUE IS A NON-ISSUE AND IT MUST HAD BEEN VANDALISM.  ALTHOUGH BEING A PROFESSION ASE ACCREDITED TECHNICIAN KNEW BETTER AFTER A LITTLE RESEARCH, ALSO THE PARTS DEPARTMENT HAVING A CURRENT ROTATING STOCK OF THESE WINDOWS ON THE SHELF SPELLED OUT THAT A ISSUE IS KNOW OF.  I CHECKED ALL RECALL & TECHNICAL SERVICE BULLETINS PERTAINING TO A ISSUE LIKE THIS WITH LITTLE TO NO INFORMATION.  IN MY INTERNET RESEARCH IT HAS BECAME VERY CLEAR THERE IS AN ISSUE WITH THIS SEEING HOW PEOPLE HAVE POSTED YOUTUBE VIDEOS SHOWING HOW TO REPLACE THE GLASS & GENERAL FORUM CHATTER.         NO ONE GOT HURT THIS TIME BUT WHEN \"SAFETY\" GLASS SHATTERS IS CREATES HUNDREDS/THOUSANDS OF TINY SHARP DEBRIS.  IF MY DAUGHTER WOULD HAVE BEEN IN THE VEHICLE WHEN THIS OCCURRED & WAS TOLD THIS ISN'T A \"ISSUE\" I PROBABLY WOULD HAVE TOLD THE SERVICE WRITER TO COME RUB HIS ARMS ACROSS THE BACK SEAT OF MY VEHICLE AND TELL ME \"NO ISSUE EXISTS\".  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}