{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10692599,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2014","dateComplaintFiled":"03/06/2015","vin":"WBAAM3346YK","components":"AIR BAGS","summary":"I RECEIVED A VEHICLE RECALL FROM BMW IN SEPTEMBER 2014 FOR MY DRIVER SIDE AIRBAG.   MY VEHICLE WAS PURCHASED FROM MOMENTUM BMW OF HOUSTON ( 713-5963400).   I HEARD NOTHING FURTHER AND IN NOV 2014 CALLED MOMENTUM BMW.     I WAS TOLD THEY KNEW NOTHING OF THE RECALL BUT THEY TOOK MY NAME, VIN AND DATA.  ON DECEMBER 12TH I STOPPED BY THEIR DEALERSHIP AND WENT TO THE SERVICE DEPARTMENT.  I WAS NOW TOLD THAT NO PARTS WERE AVAILABLE FOR MY REPAIR BECAUSE I HAD NOT COME IN TO HAVE THEM ORDERED.  SO I WENT THROUGH THIS PROCESS -  PROVIDING ONCE AGAIN, ADDRESS, VIN CONTACT INFORMATION ETC.  I WAS TOLD I WOULD BE NOTIFIED WHEN I COULD COME IN AND HAVE THE AIRBAG REPLACED.   NOW ON MARCH 6TH I HAVE STILL NOT BEEN CONTACTED AND AFTER 4 TELEPHONE CALL ATTEMPTS HAVE BEEN UNABLE TO TALK TO ANYONE IN THEIR SERVICE DEPARTMENT.   I LEFT A VOICE MESSAGE FOR THEIR SERVICE MANAGER TO CONTACT ME.     SO IN SHORT, 6 MONTHS AFTER BEING NOTIFIED BY BMW (IN WRITING) THAT MY CAR NEEDS A PASSENGER SIDE AIR BAG REPLACEMENT THE RESPONSIBLE BMW SERVICE DEPARTMENT HAS NEVER CONTACTED ME.    I AM SENDING IN THIS NOTIFICATION AS INSTRUCTED ON MY WRITTEN LETTER -  \"IF YOUR BMW CENTER IS UNABLE TO REMEDY THE DEFECT WITHOUT CHARGE OR WITHIN A REASONABLE PERIOD OF TIME, NOTIFY THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.     *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"BMW","productModel":"323I","manufacturer":"BMW of North America, LLC"}]}]}