{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10692654,"manufacturer":"Keystone RV Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"03/06/2015","vin":"4YDF31522E4","components":"LATCHES/LOCKS/LINKAGES","summary":"WHILE SITTING STILL THE REAR EMERGENCY WINDOW LATCH BROKE.  CAUSING THE WINDOW TO OPEN.  ALLOWING WIND, RAIN, DIRT, DUST TO ENTER THE RV.  I CONTACTED KEYSTONE RV AND ASKED FOR ASSISTANCE.  THEY REPLIED THEY PROVIDED NO RETAIL CUSTOMERS PARTS ASSISTANCE.  I THEN CONTACTED RON HOOVER RV, DONNA, TX. THE PARTS MANAGER HAS TRIED FOR OVER 10 MONTHS TO OBTAIN A REPLACEMENT LATCH.  I AM TOLD THE PART I NEED IS NO LONGER AVAILABLE ON A RV THAT IS ABOUT A YEAR OLD.  I HAVE HAD TO SECURE THE WINDOW WITH PLASTIC TYE STRAPS AND A LARGE WOODED PENCIL.   HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/MONTANA%20WINDOW%20LATCH/EMERGENCYWINDOWFIX001_ZPS8ACAAA1B.JPG  HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/MONTANA%20WINDOW%20LATCH/MONTANA%20REAR%20WINDOW%20LATCH%20002_ZPSMKB9M6LU.JPG.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"KEYSTONE","productModel":"MONTANA","manufacturer":"Keystone RV Company"}]}]}