{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10693795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2015","dateComplaintFiled":"03/12/2015","vin":"2FMZA5348YB","components":"SUSPENSION","summary":"I BROUGHT MY CAR INTO THE DEALERSHIP IN RESPONSE TO THE TSB LETTER THAT I RECEIVED REGARDING THE REAR AXLE PREMATURE FAILURE BACK IN FEB OF 2011. THEY PERFORMED RECALL (10S13) WHERE THEY INSPECTED AXLE (FOUND NO CRACKS), INSTALLED BRACKETS AND PAINTED THE AXLE. 4 YEARS LATER ALMOST TO THE DAY OF RECEIVING THIS \"FIX\" I NOTICED THAT THE DRIVER'S SIDE REAR WHEEL WAS CAVING IN AT THE TOP, WHICH WAS A SIGN FOR BREAKING REAR AXLE. I BROUGHT IT INTO THE DEALERSHIP TO HAVE IT INSPECTED AND THEY CONFIRMED THAT IT WAS BROKEN REAR AXLE. I REQUESTED IT TO BE REPAIRED UNDER THE SAME RECALL BUT WAS REFUSED SERVICE DUE TO THE SERVICE THAT I RECEIVED IN 2011. I CALLED FORD'S WARRANTY CUSTOMER SERVICE HOTLINE BUT WAS REFUSED FOR ANY KIND OF SUPPORT. OBVIOUSLY FORD'S \"FIX\" WAS NOT ENOUGH TO RECTIFY THIS SAFETY ISSUE, SO I THINK THEY SHOULD REIMBURSE ANY COSTS RELATED TO GETTING THE REAR AXLE REPLACED. THE COST OF REPAIR IN TOTAL WAS $800.37.  *TR","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}