{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10694280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2015","dateComplaintFiled":"03/14/2015","vin":"4M2CN9B76AK","components":"ELECTRICAL SYSTEM","summary":"1. OUTSIDE REVIEW MIRRORS DO NOT DEFROST. THEY WERE FROZEN AND I WAS ON THE HIGHWAY PUTTING MY LIFE IN DANGER BECAUSE I COULD NOT SEE OUTSIDE VEHICLES PASSING TO BE ABLE TO GO RIGHT OR LEFT. THEN A WEEK LATER THEIR WAS FROST ON THE MIRRORS AND STILL THEY WOULD NOT DEFROST AGAIN I COULDN'T SEE OTHER VEHICLES ON EITHER SIDE OF MY VEHICLE.  2. THERE IS A GEAR SHIFTING PROBLEM AS WELL. WHENEVER I TAKE OFF AT A STOP MY CAR KICKS REAL HARD AND LOUD ENOUGH TO SCARE ME. I HAVE REPORTED THIS SEVERAL TIMES WITH THE DEALER THAT I BOUGHT MY VEHICLE FROM AND THEY CANNOT FIND THE PROBLEM. THEY HAVE HEARD IT DO THIS BUT CANNOT SEEM TO FIND THE PROBLEM.   *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCURY","productModel":"MARINER","manufacturer":"Ford Motor Company"}]}]}