{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10695534,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2015","dateComplaintFiled":"03/20/2015","vin":"JM3TB2DA5B0","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"THIS IS THE SECOND HAPPENED TO MY MAZDA CX9, 2011. THE BRAKE STARTED TO HAVE HISSING SOUNDS WHILE STEPPING ON BRAKE. THE BRAKE PEDAL IS HARDER THAN USUAL TO DEPRESS. THE BRAKE FUNCTIONS HAS BEEN REDUCED AROUND 30~50% LESS THAN NORMAL. THIS HAS PUT DERIVING SAFETY IN JEOPARDIZED. THIS IS THE SECOND TIME MY CX9'S BRAKE BOOSTER FAILURE. THE FIRST TIME IS IN YEAR 2012. I WORKED WITH MAZDA TO HAVE BRAKE BOOSTER REPLACED. HOWEVER, DEALER SEEMED NOT REALIZED THERE IS A WARRANTY EXTENDED PROGRAM FROM MAZDA ---  MAZDA SPECIAL SERVICE PROGRAM -93 (SSP93). THIS IS OFFICIAL RECORDED IN NHTSA ACTION NUMBER PE14005. DEALER TRIED CONTACTING MAZDA FOR THIS PROGRAM. BUT MAZDA KEPT NOT RESPONDING, IT HAS BEEN TWO WEEKS BUT STILL NOT MESSAGE BACK FROM THEM. I PAID THE REPAIRMEN OF THE DEFECTIVE BRAKE BOOSTER (PARTS & LABOR) FROM MY OWN PACKET AT THIS POINT. DESPITE THE DEFECTIVE PARTS FOR JEOPARDIZING DRIVING SAFETY, MY COMPLAINTS TO MAZDA IS ALSO FOR THEIR NON-RESPONSIVE TO CUSTOMER'S WARRANTY PROGRAM WHICH THEY HAVE MADE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MAZDA","productModel":"CX-9","manufacturer":"Mazda Motor Corp."}]}]}