{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10713784,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2014","dateComplaintFiled":"04/30/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"I PURCHASED A BRAND NEW JEEP GRAND CHEROKEE SUMMIT IN NOV OF 2014 AND RANDOMLY ITS RADIO WILL STATE THAT IS HAS AN \"IP ADDRESS CONFLICT\" WHEN THIS OCCURS WHATEVER SETTING THE RADIO WAS ON CANNOT BE CHANGED. THIS ISSUE CAUSES THE HEATER TO BECOME UNRESPONSIVE, IF THE HEATED SEATS ARE TURNED ON THEY CANNOT BE TURNED OFF, AND GENERAL UNRESPONSIVENESS OF ALL SYSTEMS CONTROLLED BY THE RADIO. IF YOU TURN THE CAR OFF AND BACK ON THE PROBLEM REMAINS FOR ABOUT 30 MINUTES UNTIL THE RADIO DECIDES TO RESET ITSELF. THIS ISSUE COULD BE LIFE THREATENING IN COLDER CLIMATES WHEN THE HEATER IS A NECESSITY BUT CANNOT BE OPERATED, ALSO THE DISCOMFORT FROM THE HEATED SEATS WHEN THEY CANT BE TURNED OFF MAKES IT DIFFICULT TO CONTINUE DRIVING. I HAVE NOTIFIED CHRYSLER OF THE ISSUE AND HAVE TAKEN IT TO THE DEALERSHIP WHERE I WAS INFORMED THAT I AM NOT THE ONLY PERSON WITH THIS COMPLAINT BUT THERE IS NOTHING THEY CAN DO ABOUT IT UNTIL JEEP DECIDES TO PUT OUT A FIX FOR THE ISSUE. THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR ABOUT 6 MONTHS NOW AND NO FIX FROM JEEP IS IN SIGHT. I HAVE VIDEOD THE ISSUE WITH MY CELL PHONE AND TRIED TO SEND THE VIDEO TO CHRYSLER. TO WHICH THEIR RESPONSE IS THAT THEY HAVE NO WAY TO RECEIVE THE VIDEO FROM ME THEREFORE I AM LEFT WITH THE SAME ISSUE OF, IF THEY CANT VERIFY THE PROBLEM THEN IT DOESN'T EXIST  EVEN THOUGH I OFFERED VIDEO PROOF.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}