{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10716894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2013","dateComplaintFiled":"04/24/2015","vin":"1FAHP3FN5AW","components":"POWER TRAIN","summary":"THE CAR ABRUPTLY SHUDDERS/JOLTS BETWEEN 0-20 MPH.  THIS OCCURS MAINLY DURING ACCELERATION.  THE FIRST TIME I TOOK IT TO HAVE IT LOOKED AT, I WAS PROVIDED A PIECE OF PAPER FROM FORD EXPLAINING THAT THIS WAS A TYPICAL, AND NORMAL, CHARACTERISTIC OF THE TRANSMISSION WITHIN THE 2013 FORD FOCUS MODELS.  THE ISSUE WAS VERIFIED, BUT NO MAINTENANCE WAS PERFORMED.  I AGAIN TOOK MY VEHICLE IN FOR THE SAME ISSUE 06/06/2013, WHERE IT WAS ONE AGAIN VERIFIED, YET NO MAINTENANCE WAS PERFORMED BECAUSE FORD WAS STILL HAVING DEALERSHIPS GIVE CUSTOMERS THE PIECE OF PAPER EXPLAINING THE TRANSMISSION.  I ASKED THAT WHEN THE TRANSMISSION BLOWS IF IT WOULD BE COVERED, AND I WAS TOLD 'YES.'  THE CAR WAS TAKEN IN AGAIN 02/17/2014 FOR THE SAME ISSUE, VERIFIED, AND MAINTENANCE WAS PERFORMED THIS TIME BECAUSE FORD HAS RECOGNIZED THAT IT INDEED WAS AN ISSUE, AND NOT A CHARACTERISTIC. THE PROBLEM CONTINUED TO EXIST, AND MY TRANSMISSION WAS REMOVED AND CLEANED ON 06/30/2014.  MY CAR HAS GONE IN FOR ADDITIONAL SERVICE DUE TO THIS SHUDDERING TRANSMISSION; I WAS TURNED AWAY ONCE WHEN I ARRIVED A DEALERSHIP ON A SATURDAY FOR THIS ISSUE, AND WAS TOLD 'IT WAS A KNOWN ISSUE,' AND ON APRIL 22, 2015, I WAS TOLD I NEEDED A NEW CLUTCH, WHICH IS ON BACKORDER FOR 12 WEEKS.  THE PROBLEM WILL NOT GO AWAY; I DO NOT FEEL SAFE DRIVING MY CAR.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}