{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10732016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2015","dateComplaintFiled":"07/05/2015","vin":"2A8HR54P88R","components":"UNKNOWN OR OTHER","summary":"RECALL REPAIR.  WENT TO THE DEALER WITH A 9:30 APPT, AFTER WAITING 2 1/2 HOURS IN THE LOBBY, I CHECKED ON THE STATUS OF MY VEHICLE.  I WAS TOLD THAT NOTHING HAD BEEN DONE YET, AND IT WOULD COST ME TO HAVE THE REMOTE STARTER DISCONNECTED IN ORDER TO DO THE REPAIR. WHEN I ORIGINALLY PURCHASED THE VAN THERE WAS NO MENTION OF A REMOTE STARTER IN THE DESCRIPTION, NO \"FOBS\" CAME WITH IT AND I DIDN'T ADD ONE.  I AM TOLD THAT OVER 60% OF THE VEHICLES IN THE RECALL HAVE REMOTE STARTERS.  AND IF THEY ARE ALL IN THE SAME BOAT AS I AM, THEY WILL HAVE TO FORK OUT CASH TO HAVE A \"FREE\" RECALL COMPLETED.  I BELIEVE CHRYSLER SHOULD HAVE, AT THE VERY LEAST, NOTED THE ADDITIONAL CONSUMER COST IN THE THE RECALL LETTER IF THEY WERE NOT GOING TO COVER IT.  HOWEVER, I DO NOT SEE HOW THEY ARE NOT RESPONSIBLE FOR THE FULL COST.  OBVIOUSLY I WANT SAFETY FOR MY FAMILY SO I PAID THE COST TO HAVE THIS REPAIR COMPLETED.  HOWEVER, AS A SINGLE MOM, AN UNEXPECTED $130 OUT OF MY BUDGET IS A LARGE CHUNK AND I AM NOT HAPPY WITH CHRYSLER FOR CAUSING ME A HARDSHIP FOR THEIR MISTAKE.  I AM QUITE SURE I AM NOT THE ONLY CUSTOMER WHO FEELS THIS WAY, ESPECIALLY THOSE WHO MAY HAVE TO DECIDE BETWEEN SAFETY AND DAY-TO-DAY LIVING EXPENSES LIKE SHELTER, FOOD, ETC.  CONSIDERING THIS IS THE 3RD RECALL FOR MY VEHICLE, AND WITH THE WAY THIS ONE WAS HANDLED, I DON'T FEEL THAT I WANT TO BE A FUTURE CUSTOMER.  I WONDER HOW MANY OTHER CUSTOMERS WILL NOT BE RETURNING!","products":[{"type":"Vehicle","productYear":"2008","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}