{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10734993,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"07/19/2015","vin":"1FADP3F27EL","components":"UNKNOWN OR OTHER","summary":"MY CAR HAS A BIG ISSUE WITH THE GEAR SYSTEM. MY HUSBAND AN I BOUGHT THE CAR BRAND NEW. AFTER A COUPLE OF MONTHS, WE NOTICED THAT THE CAR WOULD DELAY SHIFTING INTO GEAR INTERMITTENTLY AT FIRST AND GRADUALLY BECAME WORSE. I MENTIONED IT TO THE MECHANIC AT THE DEALERSHIP AND WAS TOLD IT WAS A KNOWN PROBLEM AND IT WAS A SIMPLE \"COMPUTER PROBLEM\" THAT COULD BE FIXED QUICKLY. HE SCHEDULE AN APPOINTMENT FOR IT, REPROGRAM THE COMPUTER (OR SOMETHING LIKE THAT) BUT THE PROBLEM IS STILL THE SAME. THE CAR HAS A BIG PROBLEM CHANGING GEARS, THAT IS NOT SAFE AND THERE IS A LOT OF COMPLAINS ABOUT THAT ON THE INTERNET. I COMPLAINED WITH FORD AND THEIR FINAL ANSWER WAS: FURTHERMORE, I HAVE REVIEWED IF THERE ARE ANY WARRANTIES ON THE VEHICLE AND I AM NOT SEEING ANY.  I HAVE ALSO CHECKED TO SEE IF THERE ARE ANY EXTENDED SERVICE PLAN ACTIVE ON THE VEHICLE AND THERE ARE NONE AT THIS TIME.  IM NOT SHOWING ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS FOR THIS CONCERN W/ THE VEHICLE EITHER.  REGRETTABLE, FORD WOULD NOT BE ABLE TO OFFER ANY ASSISTANCE TOWARD THE COST OF THIS REPAIR.  I HAVE HOWEVER, DOCUMENTED THE CONCERNS YOU ARE EXPERIENCING.  THIS INFORMATION WILL BE FORWARDED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOR POSSIBLE FUTURE RECALL INFORMATION.  I ENCOURAGE YOU TO KEEP YOUR RECEIPTS IN CASE A RECALL IS ISSUED AND YOU MAY BE ELIGIBLE FOR REIMBURSEMENT.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}