{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10743686,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2014","dateComplaintFiled":"07/27/2015","vin":"5TEUX4EN1AZ","components":"SUSPENSION","summary":"MAY 2014. MIDDLE LEAF SPRING (OF A TOTAL OF 3 LEAF SPRINGS) ON LEFT SIDE OF VEHICLE CRACKED. TOYOTA CHARGED $275 TO REPAIR IT.  NOVEMBER 2014. TOYOTA ISSUES A SAFETY RECALL NOTICE FOR POSSIBLE LEAF SPRING FRACTURE. THEY DO NOT ISSUE A REMEDY AND DO NOT OFFER TO REPLACE ANY LEAF SPRINGS. THEY MENTION A SECOND LETTER THAT WILL AUTHORIZE LEAF SPRING REPLACEMENT, WHICH AS OF TODAY (27 JULY 2015)  HAS NOT YET BEEN ISSUED.   JULY 2015. ONE LEAF SPRING ON RIGHT SIDE OF VEHICLE CRACKS AND IS REMOVED BY TOYOTA DEALER. CUSTOMER IS TOLD TO DRIVE VEHICLE UNTIL REPLACEMENT SPRING ARRIVE WITH ONLY TWO LEAF SPRINGS ON RIGHT SIDE OF VEHICLE.   27 JULY 2015. LEAF SPRINGS REPLACED ON BOTH SIDES OF VEHICLE WITH A HEAVIER CONSTRUCTION 4-LEAF SPRING ASSEMBLY.   MY COMPLAINT IS THAT TOYOTA ISSUED A SAFETY RECALL NOTICE IN NOVEMBER 2014 AND 9 MONTHS LATER THEY DO NOT HAVE A SOLUTION. THEY HAVE REPLACED MY LEAF SPRINGS ONLY BECAUSE THEY BROKE. I DO NOT THINK THAT TOYOTA TAKES THE OBLIGATIONS OF VEHICLE SAFETY SERIOUSLY. THEY ARE NEGLIGENT IN ALLOWING PEOPLE TO DRIVE AROUND IN VEHICLES WITH UNDERRATED LEAF SPRINGS. THEY ALLOWED ME TO DRIVE AROUND WITH ONE FEWER LEAF SPRING ON THE RIGHT SIDE OF MY VEHICLE. AND THEY HAVE NOT TO DATE REIMBURSED ME FOR MY FIRST LEAF SPRING REPAIR (TOYOTA CUSTOMER SERVICE TELLS ME IT MAY TAKE ONE OR TWO YEARS FROM NOW BEFORE I RECEIVE A LETTER ALLOWING ME TO APPLY FOR REIMBURSEMENT).  I APPRECIATE YOUR INVESTIGATION OF THIS SITUATION.","products":[{"type":"Vehicle","productYear":"2010","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}