{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10743979,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2014","dateComplaintFiled":"07/27/2015","vin":"WBAPH57589N","components":"FUEL/PROPULSION SYSTEM","summary":"THE ENGINE SHUT DOWN WHILE DRIVING IN TRAFFIC.  ONLY AFTER DISENGAGING THE KEY AND WAITING ABOUT 30 MINUTES, THE VEHICLE CAN START UP AGAIN.  IF THE PROBLEM IS NOT ADDRESSED, THIS EVENT WILL HAPPEN WITHIN ABOUT A DAY TO A WEEK.  I DROVE THE VEHICLE DAILY ON MY COMMUTE TO WORK.  THIS PROBLEM HAS ALWAYS OCCURRED ON MY RETURN TRIP IN THE AFTERNOON.  THE ERROR CODES THAT SHOWED UP WERE: A GENERIC CODE FOR THE FUEL PUMP, FUEL MODULE CONTROL VOLTAGE TOO HIGH, AND FUEL MODULE CONTROL CURRENT TOO LOW.  AFTER TWO TRIPS TO WEATHERFORD BMW, THE PROBLEM WAS TENTATIVELY SOLVED.    ON MY FIRST VISIT, THEY MISDIAGNOSED THE PROBLEM TO BE THAT THE FUEL MODULE CONTROL VOLTAGE WAS OUT OF CALIBRATION.  THEY SUPPOSEDLY RECALIBRATED IT, TEST DROVE IT, AND SOLVED THE PROBLEM.  THEY CHARGED ME THE $210 DIAGNOSTIC FEE BECAUSE THEY CLAIMED THIS WAS NOT A WARRANTY ISSUE.  HOWEVER, THE SAME PROBLEM OCCURRED THE NEXT DAY ON MY AFTERNOON COMMUTE.  AFTER BRINGING MY CAR BACK TO THEM.  THEY DIAGNOSED THE PROBLEM TO BE A FAULTY FUEL PUMP CONTROL MODULE (EKPS MODULE).  THE REPAIR WAS COVERED UNDER THE SULEV WARRANTY FOR BMW VEHICLES WITH THE N51 ENGINE.      THEY DID NOT CHARGE ME THIS TIME, BUT THEY REFUSED TO CREDIT THE CHARGE ON MY FIRST VISIT, SAYING THAT THEY WOULD HAVE HAD TO RECALIBRATE THE VOLTAGE ANYWAY.  I CONTENDED THAT THE FAULTY MODULE CAUSED THE VOLTAGE TO BE OUT OF CALIBRATION AND THAT A FUNCTIONAL REPLACEMENT MODULE WOULD HAVE BROUGHT THE VOLTAGE BACK WITHIN SPECIFICATION, AND THAT IF THEY HAD JUST REPLACED THE MODULE ON MY FIRST VISIT THAT THEY WOULD NOT HAVE HAD TO RECALIBRATE THE VOLTAGE.  HOWEVER, WEATHERFORD BMW INSISTED ON NOT REFUNDING THE CHARGE FOR THE FIRST VISIT, AND I HAVE FILED A CLAIM WITH MY CREDIT CARD COMPANY TO DISPUTE THE CHARGE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"BMW","productModel":"328I","manufacturer":"BMW of North America, LLC"}]}]}