{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10744570,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2015","dateComplaintFiled":"07/29/2015","vin":"1J4GW58N52C","components":"FUEL/PROPULSION SYSTEM","summary":"I AM SENDING THIS CORRESPONDENCE AFTER HAVING HEARD ABOUT THE SAFETY RELATED DEFECT CONCERNING THE FUEL TANK SYSTEM INTEGRITY IN REAR-IMPACTS OR CRASHES IN CERTAIN JEEP PRODUCTS. I OWN A 2002 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. MY 16 Y/O SON HAS DRIVEN THIS VEHICLE UNTIL NOW. I DO NOT FEEL THAT HE IS SAFE DRIVING THIS VEHICLE NOW BECAUSE OF THE FINDINGS IN YOUR INVESTIGATION.     I CONTACTED CHRYSLER'S FCA RECALL INFO CENTER AND WAS TOLD THAT MY JEEP,  WAS NOT A PART OF THIS RECALL BECAUSE, \"YOUR REAR STRUCTURAL REINFORCEMENT IS BETTER THAN THE ONES THAT HAVE THE RECALL\", (THE PERSON ON THE PHONE GAVE ME HIS ID #DC1571). I ASKED HIM EXACTLY HOW MY REAR STRUCTURAL REINFORCEMENT IS BETTER AND HE ADMITTED THAT HE DID NOT KNOW. I TOLD HIM MY FACTORY INSTALLED TOW HITCH DID NOT CUT IT AND THAT I WANTED HIM TO EXPLAIN THE DIFFERENCE IN MY VEHICLE AND THE ONES IN THE RECALL. HE COULD NOT ANSWER AND PROVIDED ME WITH THE CUSTOMER SERVICE PHONE NUMBER SO THAT I COULD FILE A COMPLAINT.     INSTEAD I SENT AN EMAIL TO CUSTOMER SERVICE AND I SHOULD HAVE RECEIVED A RESPONSE WITHIN 24 HOURS. I AM STILL WAITING.  CAN YOU PLEASE TELL ME FOR SURE IF YOUR AGENCY RECOMMENDED THAT THE CATEGORY THAT MY JEEP FALLS INTO,BE RECALLED & MEASURES TAKEN TO SOMEHOW ADDRESS THE ISSUE? I SAW THE TODAY SHOW ON NBC ON MONDAY MORNING AND IT SOUNDED LIKE THERE WOULD BE A SOLUTION AND CHRYSLER WOULD COVER THE COST TO FIX THE VEHICLES OR THEY WOULD HAVE TO OFFER OVER MARKET VALUE ON A TRADE IN FOR A DIFFERENT VEHICLE, OR BUY BACK CERTAIN VEHICLES.     CAN YOU PLEASE PROVIDE ME WITH SOME ANSWERS.  I COULD NEVER LIVE WITH MYSELF IF MY INACTION CAUSED HARM TO ONE OF MY CHILDREN OR SOMEONE ELSE THAT IS RIDING WITH HIM OR IN AN ACCIDENT INVOLVING THIS VEHICLE.CAN YOU TELL ME HOW MY VEHICLE IS SAFER THAN THE VEHICLES THAT WERE \"VOLUNTARILY RECALLED\" BY CHRYSLER?","products":[{"type":"Vehicle","productYear":"2002","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}