{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10745829,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2015","dateComplaintFiled":"08/03/2015","vin":"1G4HC5EM2AU","components":"STRUCTURE","summary":"THE DRIVER'S SIDE, INTERIOR DOOR HANDLE IS BROKEN. THE ENTIRE INSIDE DOOR PANEL MUST BE REPLACED. THERE ARE NO REPLACEMENT PARTS AVAILABLE.  THE DEALER HAS TRIED TO ORDER A REPLACEMENT PART BUT HAS BEEN UNABLE TO GET ONE.  I HAVE CHECKED WITH THE LOCAL SALVAGE YARDS AND HAVE BEEN UNABLE TO FIND ONE THERE EITHER.  I AM 79 YEARS OLD WITH ARTHRITIS.  I HAVE HAD SEVERAL JOINT REPLACEMENTS AS WELL. IT IS VERY DIFFICULT FOR ME TO ROLL DOWN THE WINDOW AND OPEN THE DOOR USING THE OUTSIDE HANDLE.  I AM UNABLE TO CRAWL OVER THE CONSOLE TO GET OUT THE PASSENGER SIDE DOOR.       WHEN AT HOME I PARK IN THE GARAGE AND LEAVE THE WINDOW DOWN.  LAST WEEK I GOT IN MY CAR AND THE BATTERY WAS DEAD.  FORTUNATELY ,THIS HAPPENED AT HOME IN MY GARAGE WHERE I LEAVE THE WINDOW DOWN.  IF I HAD ARRIVED AT MY DESTINATION AND THEN CAME BACK AND GOT IN MY CAR THE OUTCOME COULD HAVE BEEN DISASTROUS.   I WOULD HAVE BEEN STUCK IN MY CAR ON A HUMID SUNNY 94 DEGREE DAY.  THIS COULD HAVE BEEN FATAL.        AS I MENTIONED EARLIER MY DEALER HAS BEEN UNABLE TO GET A REPLACEMENT PART.  MY SON AND I HAVE BOTH CONTACTED BUICK.  OTHER THAN TO ACKNOWLEDGE THAT THEY HAVE RECEIVED OUR COMPLAINTS THEY HAVE BEEN SLOW TO RESPOND.  THIS IS A POTENTIALLY LIFE THREATENING DEFECT AS THE TEMPERATURE IN THIS AREA REGULARLY EXCEEDS 90 DEGREES IN THE SUMMER, AND BELOW FREEZING IN THE WINTER.    I AM WRITING THIS ON BEHALF OF MY 79 YEAR OLD MOTHER [XXX].     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?  *JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"BUICK","productModel":"LUCERNE","manufacturer":"General Motors, LLC"}]}]}