{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10746563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2015","dateComplaintFiled":"08/05/2015","vin":"1FADP3K23EL","components":"FUEL/PROPULSION SYSTEM","summary":"MY DAUGHTER'S FORD FOCUS SHUDDERS AND HESITATES WHEN SWITCHING FROM 1ST TO 2ND GEAR.  IT IS AN AUTOMATIC, BUT HAS SOME SORT OF INTERNAL CLUTCH OR SIMILAR DEVICE ACCORDING TO FORD.  IT HAS BEEN DOING THIS FOR A FEW MONTHS AND WAS TAKEN INTO THE LOCAL FORD DEALERSHIP FOR REPAIR ON JUNE 10.  THE DEALERSHIP SAID THEY HAD TO ORDER THE PART AND THAT IT WAS ON BACK ORDER.  THEY ARE TELLING US ALMOST 2 MONTHS LATER THAT IT IS STILL ON BACK ORDER WITH NO PROJECTED SHIP DATE.  IT IS A DANGEROUS SITUATION TO HAVE A CAR THAT HESITATES DURING ACCELERATION, AND I'M CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND GRANDDAUGHTER WHEN THEY ARE IN THIS VEHICLE.  ATTEMPTS TO ESCALATE THIS TO FORD CUSTOMER SERVICE OVER THE PAST TWO WEEKS HAVE RESULTED IN NO NEW INFORMATION, NO PROJECTED RESOLUTION AND NO ONE AT FORD CORPORATE TAKING RESPONSIBILITY FOR WHAT I HAVE INDICATED IS A SAFETY ISSUE.  PLEASE LET ME KNOW IF THERE ARE STEPS THAT NHTSA CAN TAKE TO ADDRESS THIS SITUATION.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}