{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10759618,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2015","dateComplaintFiled":"08/26/2015","vin":"4A3AC74H33E","components":"VISIBILITY/WIPER","summary":"RECEIVED A SAFETY RECALL FROM MITSUBISHI ON THE PASSENGER SUN VISOR REQUIRING A TETHER STRAP. I CALLED THEIR TOLL FREE NUMBER TO LOCATE A DEALER TO INSTALL THE TETHER STRAP AS DIRECTED BY THE NOTICE. MITSUBISHI DOES NOT HAVE A DEALER IN TUCSON AND INFORMED ME WE NEEDED TO TAKE THE VEHICLE TO A PHOENIX DEALER, OVER A 100 MILES AWAY FOR THE REPAIR. THE COST OF GAS AND THE TRAVEL TIME (OFF WORK OR MISSING SCHOOL) IS HIGHER THAN THE PARTS AND LABOR FOR .5 OF AN HOUR LABOR. THEY HAVE NOT MADE ARRANGEMENTS WITH A LOCAL TUCSON CAR REPAIR FACILITY TO PERFORM THIS RECALL, NOR DID THEY OFFER TO SEND ME THE PARTS FOR SELF INSTALLATION. THIS SEEMS TO BE A VERY POOR RESPONSE TO A SAFETY RECALL NOTICE. CAN YOU ASSIST AS I KNOW THERE ARE MORE OF THE SAME VEHICLE IN TUCSON.","products":[{"type":"Vehicle","productYear":"2003","productMake":"MITSUBISHI","productModel":"ECLIPSE","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}