{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10759782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"08/27/2015","vin":"1FMCU9D73BK","components":"POWER TRAIN","summary":"MY 2011 ESCAPE TRANSMISSION SEEMED TO SHIFT HARD WHEN SLOWING DOWN AT TIMES.  THIS WOULD HAPPEN INTERMITTENTLY AND DID NOT CAUSE A LOT OF PROBLEMS WHEN I FIRST GOT IT.  IT SEEMED TO OCCUR MORE FREQUENTLY AROUND THE FIRST OF THIS YEAR.  I TOOK IT TO A FORD DEALERSHIP (BILL COLLINS FORD) TO CHECK THE TRANSMISSION.  THEY KEPT IT FOR SEVERAL DAYS BEFORE THEY EVEN LOOKED AT IT.  THE TRANSMISSION NEEDED SOFTWARE UPDATES WHICH I HAD TO PAY ABOUT $160 FOR.  I HAD TO TAKE IT BACK AGAIN A FEW MONTHS LATER AND IT WAS THE SAME THING - NEEDED A SOFTWARE UPDATE AFTER THEY KEPT IT SEVERAL DAYS AGAIN.  THERE APPEARS TO BE SOME TYPE OF PROBLEM WITH THE TRANSMISSION NEEDING A SOFTWARE UPDATE SO FREQUENTLY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}