{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10763555,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2015","dateComplaintFiled":"09/14/2015","vin":"JTMBD33V575","components":"SUSPENSION","summary":"OUR 2007 RAV4 WAS SERVICED AT A TOYOTA SERVICE CENTER ON 8/11/2015. THE REAR ALIGNMENT WAS FOUND TO BE OUTSIDE OF THE SPECIFIED RANGE. THE REAR SUSPENSION ARMS (TIE RODS) WERE INSPECTED AND THE ALIGNMENT WAS ADJUSTED LAST YEAR AS PART OF RECALL 13V-383. AN EPOXY WAS APPLIED TO MAKE THESE PARTS NON-ADJUSTABLE AND SEAL THEM TO PREVENT CORROSION THAT HAS LED TO PART FAILURES. BOTH REAR TIE RODS ON OUR VEHICLE HAD ACTUALLY BEEN REPLACED IN JANUARY 2012 AFTER SUCH A FAILURE CAUSED US TO CRASH. CORRECTING THE REAR ALIGNMENT NOW REQUIRES REPLACING THESE PARTS AGAIN AND RE-APPLYING THE EPOXY FROM RECALL 13V-383, AT THE OWNER'S EXPENSE. I WAS QUOTED $750 + TAX ($660 ON TOP OF THE USUAL $90 ALIGNMENT CHARGE). WE HAVE NOT YET HAD THIS FIXED. I WROTE TO DANIEL C. SMITH OF NHTSA IN JUNE TO POINT OUT THIS PROBLEM BASED ON OTHER REPORTS, BEFORE REALIZING OUR VEHICLE WOULD HAVE THE SAME ISSUE. IF THE EPOXY DOES NOT PREVENT THE PART FROM ADJUSTING OUTSIDE OF SPECS, HOW WELL IS IT SEALING TO PREVENT CORROSION? NHTSA INFORMED ME THAT TOYOTA KNOWS OF 19 CONTINUED FAILURES IN VEHICLES THAT HAD REMEDY 13V-383 APPLIED (THE SECOND REMEDY FOR THIS SAFETY DEFECT). 12 REPORTS WERE FOR COMPLETE TIE ROD SEPARATION. TOYOTA SHOULD ALSO TRACK THESE ALIGNMENT CHANGES AS A POTENTIAL PRECURSOR TO FAILURES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}