{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10776468,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2014","dateComplaintFiled":"09/24/2015","vin":"3VWTL71K49M","components":"FUEL/PROPULSION SYSTEM","summary":"THIS PROBLEM IS CAUSED BY FUEL PUMP FAILURE IN VW DIESEL ENGINES. IT HAPPENS IN TWO WAYS. FUEL PUMP FAILS SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM OR FUEL PUMP PROVIDES INADEQUATE PRESSURE AND CAR ENTERS 'LIMP MODE'. IN THE FIRST CASE THE CAR STOPS RUNNING AND ENTIRE FUEL DELIVERY SYSTEM MUST BE REPLACED. THE SECOND CASE HAPPENS UNDER LOAD (PASSING, ENTERING FREEWAY OR CLIMBING INCLINE). 'LIMP MODE' MEANS LOSS OF POWER. THE CAR MUST BE PULLED OVER, IGNITION TURNED OFF AND THEN BACK ON TO CLEAR ERROR CODE. THIS IS VERY DANGEROUS WHEN FREEWAY DRIVING. I'VE HAD BOTH CASES OF FAILURE. VW HAS OPTED NOT TO RECALL BUT RATHER DEAL CASE BY CASE. MY LAST FAILURE WAS WITH A PUMP WITH ONLY 2000 MILES ON IT. BOSCH MAKES THE PUMPS. AFTER A FEW PUMP REPLACEMENTS, VW REFUSES TO PAY. AFTER THE LAST REPLACEMENT I WAS TOLD THAT IT WOULD TAKE AN 'ACT OF GOD' TO BREAK THE NEW VERSION OF PUMP. SO I GUESS GOD BROKE IT. THERE IS MUCH DOCUMENTATION ONLINE FOR 'LIMP MODE'. A GOOD SOURCE FOR DOCUMENTING THE PROBLEM IS WWW.TDICLUB.COM (SEARCH LIMP MODE). I DON'T KNOW IF A RECALL WILL FIX THE PROBLEM SINCE THE PUMPS WILL CONTINUE TO FAIL. I DO BELIEVE THAT VW SHOULD REPLACE THE PUMPS AT THEIR OWN EXPENSE IN PERPETUITY. I ALSO BELIEVE THAT BOSCH SHOULD BE HELD ACCOUNTABLE FOR PROVIDING SUBSTANDARD PUMPS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}