{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10778957,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2015","dateComplaintFiled":"10/01/2015","vin":"2D4RN4DE8AR","components":"UNKNOWN OR OTHER","summary":"WE HAVE BEEN TRYING TO GET AN APPOINTMENT FOR THE R03 RECALL ON THE WIRELESS IGNITION NODE SINCE THE MIDDLE OF JULY 2015. OUR VEHICLE IS A POOL VEHICLE FOR OUR COMPANY AND HAS NOT BEEN ABLE TO BE USED NOW FOR OVER 2 MONTHS.  I CONTACTED OUR LOCAL DEALERSHIP ON THE 14TH OF JULY TO SCHEDULE AN APPOINTMENT AND THEN A WEEK LATER WAS NOTIFIED THAT OUR APPOINTMENT WAS CANCELLED DUE TO A LACK OF PARTS.  WE HAVE BEEN PUT BACK ON A WAITING LIST ON 8/26/15 BUT I HAVE NOT RECEIVED ANY CALLS. MY QUESTION IS HOW CAN A RECALL BE ISSUED AND CHRYSLER NOT BE PREPARED TO HANDLE THIS IN A TIMELY MANNER.  OUR POOL VEHICLE HAS NOT BEEN AVAILABLE FOR USE FOR OVER 2 MONTHS NOW, THIS IS NOT ACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}