{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10779031,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2015","dateComplaintFiled":"10/01/2015","vin":"5GTDN136468","components":"SUSPENSION","summary":"I RECENTLY STARTING HEARING A CLUNK OR RATTLE IN THE FRONT SUSPENSION. I TOOK IT TO ONE SHOP WHO SUGGESTED I REPLACE THE SHOCKS SO I DID. AFTER I LEFT THE SHOP, I NOTICED THE EXACT SAME ISSUE WAS STILL THERE SO I TOOK IT TO ANOTHER SHOP. THEY STATED THAT I NEEDED TO REPLACE THE UPPER CONTROL ARM BUSHING SO I DID. UNFORTUNATELY, NEITHER FIX SOLVED THE ISSUE SO I TOOK IT TO YET ANOTHER SHOP, KEN GRAFF IN RIVERDALE, UTAH WHO INFORMED ME TODAY THAT THE ISSUE IS A FRONT LOWER CONTROL ARM, THAT IS DOCUMENTED ON THE GM WEBSITE . THE DOCUMENT NUMBER IS 2367563 DATED 11/10/2009. THE ENGINEERS KNEW THAT THIS WAS AN ISSUE BUT THEIR CONCLUSION WAS THAT THE CONDITION WAS CAUSED BY AN EXTERNAL IMPACT EVENT THAT EXCEEDED THE LIMITS OF THE FRAME DESIGN, WHICH IS A LINE OF BS.  I HAVE NEVER TAKEN MY HUMMER 3 OFF ROAD AT ANY TIME AND IT DOES NOT EVEN HAVE A SCRATCH ON THE PAINT JOB AND IT NOW HAS 92,000 MILES ON IT.  IT IS COMMON SENSE TO JUST PROVIDE THE BUSHINGS TO THE CUSTOMERS INSTEAD OF MAKING A CUSTOMER PAY OUT THE A-- BECAUSE OF A LACK OF COMMON SENSE. I DID CONTACT GM WHO INFORMED ME THAT THEY HAVE CONCLUDED IT WAS CAUSED BY EXCEEDED THE LIMITS OF THE FRAME DESIGN.    A FEW THINGS HERE I FIND HARD TO BELIEVE FROM THE ENGINEERS, THAT THEY RECOMMENDED THAT THE FRAME NEEDED TO BE REPLACED AND THAT IT WAS CAUSED BY A EXTERNAL IMPACT WHICH I FIND STRANGE CONCERNING THEY WERE PUSHING THIS AS A OFF-ROAD VEHICLE.  IF THEY KNEW ABOUT THIS ISSUE WHY DID THEY NOT RECOMMEND A RECALL INSTEAD OF BLAMING THE CUSTOMER?  THEY DID NOT RECOMMEND TO GM TO CREATE JUST THE BUSHINGS INSTEAD OF REPLACING THE WHOLE FRAME ( $9000 PER KEN GRAFF)  MY CONCLUSION IS THEY KNEW OF THE ISSUE AND WERE COVERING THEIR OWN ASS, IF I WERE TO PLACE JUST THE BUSHINGS AND IF THEY WERE AVAILABLE MY COST WOULD BE LESS THEN $500, I CAN ACCEPT THAT BUT EXCEEDED THE LIMITS OF THE FRAME DESIGN HELL NO.","products":[{"type":"Vehicle","productYear":"2006","productMake":"HUMMER","productModel":"H3","manufacturer":"General Motors, LLC"}]}]}