{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10780909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2015","dateComplaintFiled":"10/08/2015","vin":"1D3HV13P49J","components":"SUSPENSION","summary":"I BELIEVE FIAT CHRYSLER AUTOMOBILES (FCA) IS TRYING TO MAKE MONEY OFF ALL CUSTOMERS THAT ARE OPTING TO PARTICIPATE IN THE REPURCHASE/BUY BACK PROGRAM.  AT NO POINT IN THE 35 PAGE NHTSA CONSENT ORDER IS ANYTHING MENTIONED ABOUT FCA ONLY OFFERING KELLEY BLUE BOOK \"TRADE-IN\" VALUE.  NOT ONLY IS IT TRADE-IN VALUE, THEY ALSO ARE ONLY CLASSIFYING ALL VEHICLES AS ONLY \"GOOD CONDITION\".    MY TRUCK IS IN \"VERY GOOD CONDITION\" ACCORDING THE BRIGGS DODGE DEALERSHIP IN TOPEKA, KS THAT I TOOK MY TRUCK TO YESTERDAY (10/7/15).  PARAGRAPH 35 OF THE CONSENT ORDER STATES ORIGINAL PURCHASE PRICE MINUS DEPRECIATION PLUS 10%.  THAT BY NO MEANS INDICATES TRADE-IN VALUE.    REAL MARKET VALUE IS THE PRICE I SHOULD EXPECT IF I LISTED MY TRUCK ON CRAIGSLIST, CLASSIFIEDS, ETC.  THIS VALUE ACCORDING TO KBB IS REFERRED TO AS PRIVATE PARTY VALUE.  I'M NOT EXPECTING TO MAKE A PROFIT, BUT I ALSO DON'T THINK FCA SHOULD BE MAKING A PROFIT FOR MISTREATING ITS CUSTOMERS AND THE WAYS IN WHICH IT HAS HANDLED RECALLS IN RECENT YEARS.    THEY ONLY WANT TO OFFER ME LESS THAN $15,000 FOR MY TRUCK (THAT'S INCLUDING THE 10%).  HOWEVER, RETAIL FOR MY TRUCK IS JUST OVER $19,000.  REAL MARKET VALUE/PRIVATE PARTY VALUE IS $17,000.  I BELIEVE FCA SHOULD PAY ME (AND OTHER RAM OWNERS LIKE ME) CLOSER TO $17,000 PLUS $1,700 (10%) FOR MY TRUCK.    PLEASE LOOK INTO THIS CONTINUED MISTREATMENT OF FCA CUSTOMERS.  I LOOK FORWARD TO HEARING BACK FROM YOU.    THANKS,    [XXX]  [XXX]  [XXX]@YAHOO.COM      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"DODGE","productModel":"RAM 1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}