{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10794583,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2013","dateComplaintFiled":"11/18/2015","vin":"5J6TF1H55DL","components":"UNKNOWN OR OTHER","summary":"SOON AFTER PURCHASING THIS VEHICLE, THE CARPETING STARTED COMING OUT FROM THE TRIM IN THE BACKSEAT FLOORBOARD.  WE ARE RETIRED COUPLE SO TYPICALLY NO ONE SIT IN THE BACK SEAT CAUSING THIS ISSUE TO OCCUR.  WE TOOK THE VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY TRIED STAPLING THE CARPET BACK UNDER THE TRIM PIECE; HOWEVER, IT SOON CAME OUT.  IN THE MEANTIME, MY HUSBAND GOT VERY ILL AND WAS IN AND OUT OF HOSPITALS FOR OVER A YEAR SO THIS ISSUE TOOK A BACK SEAT TO HIS HEALTH ISSUES.  NOW HE IS WELL, AND ADDRESSING THIS CONTINUING ISSUE WHICH HE DID WITH AMERICAN HONDA; HOWEVER, THEY PRETTY MUCH TOLD US THAT THERE WASN'T ANYTHING THEY COULD DO ABOUT IT.  COME ON...THIS IS SOMETHING THAT IS QUITE OBVIOUSLY A MANUFACTURE MISTAKE.  THEY HAVE CUT THAT CARPETING TOO SHORT OR JUST TRIED USING A LEFTOVER PIECE.  THIS IS NOT SOMETHING WE HAVE DONE.  WE ARE GOOD CUSTOMERS, LOYAL CUSTOMERS AND WE TALK UP OUR HONDA AT EVERY TURN, BUT THIS IS REALLY CAUSING US SOME ANGST BETWEEN HONDA AND US - THE CUSTOMERS.  SOMEONE PLEASE HELP US.","products":[{"type":"Vehicle","productYear":"2013","productMake":"HONDA","productModel":"CROSSTOUR","manufacturer":"Honda (American Honda Motor Co.)"}]}]}