{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10810596,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2015","dateComplaintFiled":"12/15/2015","vin":"1FADP3K28DL","components":"POWER TRAIN","summary":"HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH 2013 FORD FOCUS. ABOUT 6 MONTHS AFTER PURCHASE A RATTLING NOISE EMERGED, THIS DEVELOPED INTO A SEVERE GRINDING WHICH SHAKES/JERKS THE ENTIRE CAR. FIRST VISIT TO DEALER FOR SERVICE I WAS TOLD I NEED TO LEARN TO DRIVE THE CAR AND EVERYTHING WAS WITHIN FORD SPECIFICATIONS. THAT SAID THEY REPROGRAMMED THINGS AND ALSO SAID THERE WAS A MINOR LEAK AND A PART NEEDED TO BE REPLACED. THIS PART WAS BACK ORDERED AND WAS TOLD THEY'D CONTACT ME WHEN IT WAS IN. AFTER NOT HEARING BACK TOOK CAR IN FOR SIMILAR PROBLEMS, AGAIN TOLD EVERYTHING WITHIN FORD SPECIFICATIONS, REPROGRAMMED AGAIN AND SAID NO PARTS NEEDED TO BE REPLACED. GRINDING PROGRESSED TO A POINT WHERE CAR WOULD LUG BACK AND THEN JERK FORWARD WHEN SWITCHING LOWER GEARS (FEELS LIKE IT DOESN'T CATCH). TOOK CAR IN FOR TRANSMISSION 11/2015, REPROGRAMMED AND TOLD CLUTCH NEEDS TO BE REPLACED BUT PARTS BACK ORDERED. CONTACTED DEALER TODAY (4 WEEKS LATER) TO FIND PARTS BACKORDERED ANOTHER 6-8 WEEKS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}