{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10810620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2015","dateComplaintFiled":"12/15/2015","vin":"1FMCU49399K","components":"STEERING","summary":"TWO MONTHS AGO, WE TOOK OUR VEHICLE INTO THE LOCAL FORD DEALERSHIP FOR A FIRMWARE UPGRADE THAT WAS PART OF A WIDER FORD RECALL FOR SOME POWER-STEERING ISSUE.  WE HAD NOT EXPERIENCED ANY STEERING ISSUES AT ALL WITH OUR VEHICLE, BUT WE WENT AHEAD WITH THE FIRMWARE UPGRADE TO BE ON THE SAFE SIDE.    WELL, TWO DAYS AGO, WE STARTED OUR VEHICLE, AND STEERING WAS UNCOMMONLY DIFFICULT.  WE THEN TURNED OFF THE IGNITION, AND RE-STARTED THE VEHICLE; AFTER THE RE-START, STEERING WAS BACK TO NORMAL.  THEN YESTERDAY, WE STARTED THE VEHICLE, AND STEERING AGAIN WAS UNCOMMONLY DIFFICULT.  AFTER TWO RE-STARTS, THE DIFFICULT STEERING PERSISTED.  WHEN I SAY \"DIFFICULT\" HERE, I REALLY MEAN HARD -- ONLY A PHYSICALLY STRONG AND FIT PERSON COULD MANAGE TO TURN THE STEERING WHEEL.  THE MANEUVERING FELT SO UNSAFE, THAT I FELT COMPELLED AFTER A SINGLE DRIVE TO TAKE OUR VEHICLE INTO THE LOCAL FORD DEALERSHIP THIS MORNING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}