{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10823836,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2015","dateComplaintFiled":"02/02/2016","vin":"4T1BD1EB0FU","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"MY NAME IS [XXX]  AND I AM A DISABLED VETERAN. ON MAY 25, 2015 I WAS IN A SEVERE ACCIDENT AND NOW I AM 100% DISABLED. AFTER THE ACCIDENT I WANTED A VEHICLE WITH EVERY SAFETY OPTION POSSIBLE BECAUSE I HAVE PTSD ABOUT DRIVING. I BOUGHT A 2015 TOYOTA AVALON HYBRID LIMITED THAT HAD PRE-COLLISION SYSTEM (PCS) THAT HELPS PREVENT ACCIDENTS.     IN DECEMBER I RECEIVED A RECALL FOR THE PCS SYSTEM THAT WAS DATED 11/03/2015 TELLING THE PCS HAD FLAWS AND I HAD TO TURN OFF THE SYSTEM. I WAS NOT HAPPY BECAUSE THAT WAS THE MAIN REASON I BOUGHT THE CAR BECAUSE IT MADE IT SAFE.    ON JANUARY 14,2016 I TOOK THE AVALON HYBRID TO AUTO NATION TOYOTA IN PINELLAS PARK FLORIDA FOR THE 5000 MILE CHECKUP. I ASKED ABOUT THE PCS RECALL AND THEY HAD NO INFORMATION ON THE RECALL AND NO TIMELINE FOR A FIX. I WAS NOT HAPPY WITH THAT RESPONSE BECAUSE ONE OF THE FEATURES THAT MADE ME FEEL SAFE DRIVING WAS ELIMINATED WITH NO FIX IN SIGHT.    I ALSO RECEIVE AN EMAIL FROM A TOYOTA CUSTOMER SERVICE REPRESENTATIVE STATING THAT THERE WAS NO TIMELINE FOR A REPAIR OR PARTS REPLACEMENT. A RENTAL VEHICLE WAS ALSO OFFERED BUT IT WOULD ALSO NOT BE SAFE AS A VEHICLE WITH A PCS SYSTEM.    I WANT TOYOTA TO FIX MY CAR OR REPLACE IT WITH A 2016 TOYOTA AVALON HYBRID WITH PCS. THE 2016 TOYOTA AVALON HYBRID DOES NOT HAVE A PROBLEM WITH THE PCS SYSTEM. I AM FULLY DISABLED AND DON'T FEEL COMFORT DRIVING MY VEHICLE ANYMORE. I FEEL TOYOTA HAS LET ME DOWN AND BASICALLY HAS DONE A BREACH OF CONTRACT.    I HAVE A CASE NUMBER WITH TOYOTA. THE CASE NUMBER IS [XXX].    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"TOYOTA","productModel":"AVALON HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}