{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10823933,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2016","dateComplaintFiled":"02/03/2016","vin":"JTDKB20U473","components":"UNKNOWN OR OTHER","summary":"THE REAR HATCH LATCH HAS BECOME IMPOSSIBLE TO OPEN. THE EXTERIOR HANDLE RUBBER HAS BEEN SOFTENING, ALMOST MELTING, FOR SEVERAL YEARS. WHEN IT HAS RELEASED IN THE PAST, SOMETIMES IT WAS ONLY A PARTIAL RELEASE, LEAVING THE HATCH LATCHED DOWN. THE HATCH PROBLEMS HAVE BEEN CONSISTENTLY AFFECTING THE OPERATION OF THE LATCH TO THE POINT THAT I CAN NO LONGER OPEN IT AT ALL. I ASKED THE DEALER IF THERE WAS A BULLETIN OR RECALL AFTER SEEING ALL OF THE INTERNET COMPLAINTS AND HE SAID, NO. HE DID SAY THEY GET A LOT OF COMPLAINTS/REPAIRS ON THE 2007 HATCH LATCH AND THE PARTS TO REPAIR IT WILL TAKE TIME TO GET IN AS THEY ARE IN DEMAND. INTERNET SEARCHES SHOW THIS IS A WIDESPREAD PROBLEM THAT CAN INVOLVE SAFETY. MY SPARE TIRE IS BACK THERE AND I CANNOT ACCESS MY TRUNK. HAD TO CRAWL THOUGH THE BACK SEAT TO CHANGE A TAILLIGHT. TOYOTA NEEDS TO RESOLVE THIS KNOWN PROBLEM AND REIMBURSE THOSE WHO HAVE FIXED THE PROBLEM THEMSELVES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}