{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10824331,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2016","dateComplaintFiled":"02/04/2016","vin":"2C4RC1CG9ER","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FUNCTION BUTTON ON THE STEERING WHEEL FAILED TO WORK RANDOMLY ALONG WITH THE RADIO. THE RADIO SHORTED OUT SEVERAL TIMES WITH A MESSAGE ON THE DISPLAY INDICATING THAT THE SCREEN WAS HOT AND THAT THE NAVIGATION FEATURE WAS NOT AVAILABLE. THE CONTACT HAD NOT PRESSED ANY FUNCTION BUTTON FOR THE NAVIGATION FEATURE SO IT WAS UNCLEAR AS TO WHAT WAS CAUSING AN INCREASE IN THE TEMPERATURE OF THE RADIO AS WELL AS THE SHORT. THE VEHICLE WAS TAKEN TO THE FIRST DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO DISCONNECTED THE RADIO AND DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE SECOND DEALER DID NOT INDICATE WHAT WAS CAUSING THE TEMPERATURE INCREASE. THE CONTACT WAS WAITING ON THE PART TO RECEIVE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}